4Hawks
"Be a goldfish" - Ted Lasso
- Joined
- Feb 22, 2017
- Messages
- 716
I've had this happen a few times. Once I ordered shoes from Rothy's and used a different email, purchase did not track and when I reached out to RMN, they asked for email confirmation and said email address had to match the one on my RMN account. Happened with Vineyard Vines as well, although that site rarely tracks automatically.I have never ordered from BJ's (I don't have membership) but I order a lot from Staples and OfficeDepot (non gift card orders) and it has always posted even though the email on my account doesn't match the email on my RMN account. More likely the order by PrincessJasmine didn't track since gift cards are specifically excluded for BJ's on the RMN page.
I think it's more YMMV if using a different email account. And if it doesn't track automatically and you have to reach out to RMN, they will not credit you.