The major question at hand was raised by multiple members, focusing on how the opening of the Polynesian Island Tower will affect transportation for both resorts.
Boat Transportation
One of the first concerns discussed was the resort’s boat transportation to Magic Kingdom. Rumors suggest that larger boats will begin servicing the Polynesian and Grand Floridian, which could help alleviate some bottlenecks, but no concrete plans have been confirmed.
Monorail Transportation
Monorail capacity remains a sticking point, particularly for Grand Floridian guests. The current loop places Grand Floridian as the last stop before Magic Kingdom, leaving many guests frustrated with crowded monorails and extended wait times.
Bus Transportation
Members also shared concerns about bus transportation, especially for guests using
ECVs. The shared bus service between the Polynesian and Grand Floridian often results in full buses arriving at Grand Floridian with little to no space for additional guests or ECVs.
Leadership Response
Alison Armor,
DVC’s Vice President of Resort Operations—and formerly Vice President of Transportation Operations—addressed these concerns directly. She noted that based on studies conducted, they believe infrastructure in place should be sufficient to meet the increased demand, citing the Polynesian Island Tower’s relatively modest 268-room addition. They will be mindful of Member feedback, however, and keep a close eye on this once the tower opens.
In terms of budget adjustments, the Polynesian’s transportation budget saw a $300,000 increase for 2025, rising from $3 million to $3.3 million. This allocation appears to be tied to the new tower, possibly accounting for enhancements such as larger boats. However, the Grand Floridian’s transportation budget remains flat year-over-year, leaving some members questioning if enough is being done to address the current and future issues.
Looking Ahead
Both Polynesian and Grand Floridian members expressed concerns that these transportation challenges already exist and could be exacerbated by the Island Tower’s opening. While leadership seems confident that existing infrastructure can handle the increase in guests, it remains unclear if the proposed budget adjustments will adequately address the strain on these shared systems.