Somehow logged in during site maintenance, all my points gone

[PolyRob]

Wow it’s amazing that you can migrate from one system to another and just discard the old one before knowing if the new one actually works as intended. One would have thought that they would have shut down the old system and kept it for at least 3 months to ensure proper transition.

No rollback plan or backup!? INSANE!

 

[kgou]

I called and they said that they had no ETA because the migration did not work out as they had hoped and the old system “doesn't exist anymore”. So, it’s a fool’s errand to try to guess when they will be able to gather up all of the missing data and attributes from the old system and feed them into the new migrated system.

OMG!!!!!!! Wut. Having worked in tech, I'm amazed this is how they rolled this out.

 

[Cyberc1978]

OMG!!!!!!! Wut. Having worked in tech, I'm amazed this is how they rolled this out.

I guess Disney originally have been offered two options one to keep the old system and one to not.

I guess they took the cheapest one - which now is not so cheap afterall

 

[byurick]

Did anyone get the automated marketing email from DVC this morning? This section made me chuckle:

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ADD ON WITH EASE

Use the newly enhanced Disney Vacation Club Member website to easily track your Add On requests!

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Newly enhanced indeed.....