Sateroom attendant

They are literally making their living based on the number of occupied rooms.

I don't think DCL pays them nothing, and for a lot of them even that is much more they can make at home. That said, they work hard, long ours, day after day, far from their homes, and always put on a happy face - they really earn the tip! Doing some back of the envelope math, the tips might easily double their pay.

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https://www.glassdoor.com/Salary/Di...room-Attendant-Salaries-E223678_D_KO20,39.htm


Of all the CMs on the ship, DCL recommends the "optional" tipping to just 4 people. It's not out of line given the superior customer experience we've always had. Most people don't think twice about the automatic 18% gratuities added to all the tabs even when it's for a trivial task like opening an overpriced beer can (actually, alcohol on DCL cruises is pretty reasonably priced)... I may complain about that kind of stuff once in a while, but the prepaid tips for the stateroom host and dining room servers are well-deserved.
 
During my cruise, I had my sign on the door on my the entire cruise, but the stateroom attendant seemed upset he couldn't clean me room. It was a little odd. Does anyone else not have there room cleaned if you didn't want it clean? I think they did come in to inspect it as I did get a few messages about it. They did remove my trash once but did tell them they didn't have to along with replacing my towels.
So you would use the same towels for the duration of the cruise? Yikes. I agree that the tip should have remained in place, as they still needed to clean your room after the cruise was over (probably a deeper clean since they couldn't do their daily cleaning).

And, yes, it's basically a safety check (of you) for DCL, along with making sure you aren't destroying the room during your stay.
 
So you would use the same towels for the duration of the cruise?

To be fair, I use the same towels for a week at home. When you have to schlep your laundry to the laundromat and either waste time in there or pay extra to have it done where the amount is by the pound, you learn to conserve.

When I'm on a cruise or in a hotel where they basically say "hang to re-use your towel" I DO hang...but they almost always replace with new anyway.
 
So you would use the same towels for the duration of the cruise? Yikes.
In OP's defense..You are drying a clean body and they say it is safe to use a towel for 4 consecutive days. Since there was more than one towel in the cabin that would get them through the entire one week cruise. Also as Dug720 said, there is a hang tag asking you to reuse them.
 
In addition to what's already been said (which I agree with all of it!) the stateroom attendants also distribute the tip envelopes and the luggage tags for disembarkation morning. They really do so much more than just cleaning your room, they are an integral part of the cruise 'team' if you will.

I'm the kind of person who always leaves the 'do not disturb' sign up on my hotel room door-I really don't need people cleaning up after me (and I don't like people touching my stuff, though yes I know that's a 'me' thing). If I'm in a hotel for a really long time I'll probably take the sign off one day so they can come in and do an 'intermediary clean' so it's not so bad when I leave (though I'm not a slob by any means, lol).

On a cruise, I definitely let them do their thing twice a day (on DCL) and only leave the sign up when I'm actually in the room and don't want to be disturbed. I know it's different than a hotel and I'm fine with it. In fact, last month my friend and I forgot to take the sign down a couple of times when we went to dinner so we didn't get the turndown service and missed the towel animals. I was so bummed!
Are we long lost twins? Because I do the EXACT same thing! Once I have wiped down all the surfaces in my hotel room, I don't want anyone coming in to touch anything. I also really dislike people moving my stuff or try to be nice and re-organize them for me, please don't. My husband and I actually both will take the trash out ourselves if possible. Or if we are doing a longer stay, I'll request swapping out for fresh towel on 3rd or 4th night and taking out trash at the same time. Then on the day of checkout, I make sure all our trash are either in the bins or all contained in a bag, even separate the recycling sometimes!😆

On a cruise, I also definitely let them come in daily because I know that's a very different situation than hotel rooms. If I have specific preference I'll make sure to let our attendant know.
 
I always tip extra to our staterooms host because they have to deal with the sleeping in late of my teens on a cruise because they like to stay out late til the clubs close each night. We let them know if the tag is on the door they are sleeping and they will remove it when they leave. We let them know that we don’t require our morning clean if the kids are sleeping in and it’s time for their break.
 
When I'm on a cruise or in a hotel where they basically say "hang to re-use your towel" I DO hang...but they almost always replace with new anyway.
OMG this happened on our last cruise!! So I told our lovely attendant after the first day that, if our towels are hung up not on the floor, no need to replace them, it's totally okay w/us. He did it anyways on the 2nd day so I told him again. Well...he continued to swap them EVERY SINGLE DAY! My husband said just let him it's okay, because he probably got bad experiences that got him in trouble so he rather just be safe. In the end, he's just doing his job and I don't need to make it more difficult for him. I love fresh fluffy towels everyday but it's a waste of water and energy to launder them daily, to me it's completely unnecessary.
 
OP, I'm one of those people that don't like getting my room serviced, however, I know on any cruises I should let that go and let my attendants do their thing. On cruises, if there are maintenance issues they don't have the down time like hotels to do it later and just not assign that room to guests. I think the attendants coming in daily is also to make sure there are no major issues in the room that the guests aren't reporting to them. The turnaround time on debarkation day is so tight that they are literally racing the clock, so the less they have to do, the better and in return, you'll also get a cleaner room when you arrive.
 
To each their own. Tipping in general is way out of hand. At its core, a tip is a ‘thank you’ for a service that was performed admirably. It is not to simply provide money to somebody who expects it for literally no service performed.

At the same time, in multiple industries, tipping is ingrained to the point that it’s “needed” to retain the industry service folks, so that they actually perform the service for all of us.

Respectfully, I don’t buy the argument ‘they had to clean the room before you checked in and had to clean it after you checked out.’ Sure, that’s accurate. If they didn’t, I don’t think many people would be booking unkept staterooms, so DCL wouldn’t be able to charge OP thousands upon thousands of dollars to rent that tiny cube of a room to him for several days, and similarly, DCL wouldn’t be able to rent it to the next for thousands upon thousands of dollars for the next several days thereafter. DCL receives handsome profits from providing the clean stateroom, while providing a clean room to patrons is a minimum expectation in hospitality.

Respectfully, I also don’t buy the argument that having a stateroom but not using its services / not tipping is taking money from the attendant’s pocket, just like going to a nice restaurant but not eating. To me, the more appropriate parallel is going into that nice restaurant’s restroom, which still has a seated attendant. Don’t want to have a spray of scent or a pump of lotion? Don’t want a lozenge or a mint? Well, you were offered, so maybe a guilt tip is in order. But, the attendant did not even offer to provide the minimum service of handing you a towel to dry your hands? Then why on earth would you tip?

The pendulum does swing back. You say the attendant did provide that minimum service? I’d provide a tip. In this vein, if the room attendant performed a required mid-stay safety check, why would I tip for that? Ohhhh…. while there, s/he did provide some services to clean up after me. I’d provide that tip. If after 5-10 days in a room that was at most minimally serviced during the entirety of my stay, I assume it will require some effort to clean due to my actions of spilling or dropping or sneezing or who knows what. So yeah, the room’s not in the same general shape that it was in when I checked in, so on check-out, I’d tip as mostly obligatory, but also some societal guilt. It wouldn’t be the same amount as if I actually benefitted from them cleaning up after me and for me during the stay, but would still tip.

When I want or at least expect a service and it’s performed well, regardless of service industry, I tip on the high end of the spectrum.
 
I don't think DCL pays them nothing, and for a lot of them even that is much more they can make at home. That said, they work hard, long ours, day after day, far from their homes, and always put on a happy face - they really earn the tip! Doing some back of the envelope math, the tips might easily double their pay.

View attachment 944624

https://www.glassdoor.com/Salary/Di...room-Attendant-Salaries-E223678_D_KO20,39.htm


Of all the CMs on the ship, DCL recommends the "optional" tipping to just 4 people. It's not out of line given the superior customer experience we've always had. Most people don't think twice about the automatic 18% gratuities added to all the tabs even when it's for a trivial task like opening an overpriced beer can (actually, alcohol on DCL cruises is pretty reasonably priced)... I may complain about that kind of stuff once in a while, but the prepaid tips for the stateroom host and dining room servers are well-deserved.
That's an odd graphic from Glass Door. It says that they're confident in the salary range, but also that only one salary had been submitted. I don't know how confident they can be with a sample size of one.
 
To me, the more appropriate parallel is going into that nice restaurant’s restroom, which still has a seated attendant. Don’t want to have a spray of scent or a pump of lotion? Don’t want a lozenge or a mint? Well, you were offered, so maybe a guilt tip is in order. But, the attendant did not even offer to provide the minimum service of handing you a towel to dry your hands? Then why on earth would you tip?


This reminded me of the public restrooms in Europe where they charge you money (usually a 1 Euro coin) to get in - often it's a turnstile-type entry where you insert money and get in. There's always an attendant there that keeps the restrooms very clean and they probably(?) get paid a fair salary for that type of work given that the entrance fees more than pay for it. There is no expectation of tips, and no guilt trips, and you don't dread how bad the restroom might be like. They even made me pay money at a McDonalds to use a restroom (albeit just 25 Euro cents, and they had a credit card machine). I kind of wish they did that in some of the public restrooms in the US too given how bad they can get.

The main problem with that for me as a tourist is that for 2-3 night trips I don't bother to get local currency. With Uber, hotels, restaurants etc all taking credit cards there's really no need for it. Until you're on a walking tour and need to go, only to find out there's an entrance fee and you need that 1 Euro coin really badly! :-)
 
I’ve been in many bathrooms where I wish there had been a modest entry fee, which may have prevented me from walking on / around all sorts of nasties!
 
OMG this happened on our last cruise!! So I told our lovely attendant after the first day that, if our towels are hung up not on the floor, no need to replace them, it's totally okay w/us. He did it anyways on the 2nd day so I told him again. Well...he continued to swap them EVERY SINGLE DAY! My husband said just let him it's okay, because he probably got bad experiences that got him in trouble so he rather just be safe. In the end, he's just doing his job and I don't need to make it more difficult for him. I love fresh fluffy towels everyday but it's a waste of water and energy to launder them daily, to me it's completely unnecessary.
Me too! Even when it was just me, I hung the towels back up per the sign (it was only a 3-night cruise, so I was fine using the towels I had). They still replaced them every day. It was a little odd, given they were doing the opposite of what the "save the ocean!" sign said, but I also was fine with it.
 
Part of what the attendant is doing is doing a security and safety check on the stateroom. Making sure you aren't ill, making sure you aren't using prohibited items that could be a danger to other guests by causing a fire, etc. Just like hotels these days, cruise lines often require being in the room for those reasons.
 
I wish the cruise lines would just make the gratuity part of the fee.
People will still complain if they build it in. I remember when tips were built into the Disney dining plan and people fussed about that because they wanted to control the amount they tipped and felt when it was built in that the service was not as good (which was not my experience, all my Disney servers have been great).
 
I wish the cruise lines would just make the gratuity part of the fee.
My first couple cruises, that was how it was handled. It changed because people wanted to be able to determine how much to tip. However, in reality, with automatic gratuities, it IS part of the fee.
 
People will still complain if they build it in. I remember when tips were built into the Disney dining plan and people fussed about that because they wanted to control the amount they tipped and felt when it was built in that the service was not as good (which was not my experience, all my Disney servers have been great).
Hmm depends on what the PP meant, did they mean that there is a line item listed but the person doesn't pay it (normally more of a promotional thing) as its being included in the fare or is it a "tips included" cruise line as in it's built into the fares the lines charge and the passenger never sees any breakdown of it as those very much exist. Generally the expectation of service is even higher on these lines that are tips included as part of company policy.

And remember the world is not just Americans cruising, a good portion of the world doesn't have the tip culture we have and ones that do don't normally have it to the same severe degree we do.
 
Hmm depends on what the PP meant, did they mean that there is a line item listed but the person doesn't pay it (normally more of a promotional thing) as its being included in the fare or is it a "tips included" cruise line as in it's built into the fares the lines charge and the passenger never sees any breakdown of it as those very much exist. Generally the expectation of service is even higher on these lines that are tips included as part of company policy.

And remember the world is not just Americans cruising, a good portion of the world doesn't have the tip culture we have and ones that do don't normally have it to the same severe degree we do.
I personally would be okay with tips being included in the fare (assuming the crew actually gets them) with envelopes provided to add additional amounts for those who wish to but many people enjoy the feeling of the crew needing to "earn" their tip. I don't agree with that way of thinking but it is common and one of the reasons the dining plan dropped tips included at WDW
 
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