Royal Pacific Resort - Add on guest at check in?

[ml sumner]

We currently have a reservation at RPR for Nov 25-Nov 27 for 2 adults and 1 child. My son has invited his cousin who is 11 years old to join us. I called today and tried to add him to our reservation but was told that the hotel is sold out for these dates, and they could not modify. Our room is a standard 2 queen room, and they will share a bed. Will it be possible to add him at check in time when we show up? I'm very worried as express passes are a big deal to us and I need to keep this room and have my nephew added to our room. Anyone who has been in this situation I would love to hear your experience with this.

 

[CAPSLOCK]

Did you book direct? You can usually add the extra person online. Should not change your price because it is not changing the room type.

 

[ml sumner]

I booked through the Universal Orlando app online with my annual pass discount.

 

[ml sumner]

Did you book direct? You can usually add the extra person online. Should not change your price because it is not changing the room type.

I originally booked the reservation back in July through the Universal Orlando app with my annual pass discount. When I tried modifying the reservation it wouldn't and said no rooms were available. We just called the phone number on the reservation email and not the Universal website number like I called this morning, and they were able to add him to the reservation for us. I believe this number was the hotel directly.