I checked the balance on my phone first and the balance was zero. I couldn't see any pending charges on my phone. Later I checked it on our desktop computer. The balance was still zero, but I could see some pending charges on the computer that hadn't hit as of last night. They are actually starting to post today. So today my balance is no longer zero.I’m so sorry this happened, what a pain. How was the balance still $0 on your Kohl’s account?
That's not a bad idea. My limit is not that big ($1000), but it was big enough for them to send several huge boxes to my house!I wonder if you can have Kohl's lower your credit limit? Who really needs more than a few hundred there? I guess maybe if you were getting school clothes for several kids or a bunch of Christmas gifts. I got my card forever ago when my income was much lower and my limit is only $400. Kinda glad it's that way!
Thanks for the warning. I removed my payment options from their site. If anyone hacks my account, they won't be able to order anything.
This happened to me last May and I feel absolutely terrible that you have to go through this and Kohl's still has not done anything to prevent this type of stuff from happening.
For me, it took months and months for Kohl's to credit my account as I was responsible for setting up the return, having UPS/FedEx/USPS pickup the box and my card would not get credited until the inventory was back in Kohl's system. The hackers maxed out my Kohl's Credit Card ($2500) and I had something like 15-20 boxes shipped to me--hundreds of pajamas, shorts, leggings all in groups of 10 in the same style and size. The crazy thing was, I caught it right away, before any of the boxes shipped and called Kohl's. They could not/would not stop the orders. This was an absolutely complete nightmare for me, with over 30 telephone calls to get their fraud department to do their job. My UPS and FedEX guys absolutely hated me because they had to do double the work on each gigantic box.
Needless to say, I have not spent one dime with Kohl's since then and closed my account with them. My heart rate still goes up when I hear the word Kohl's.
So, stay on top of them....their fraud customer service is absolutely horrible.
Can't Kohls track that and just not honor the kohls cash? that seems crazy
It sure does look like a lot of work and risk for $200!At the risk of being stupid, how are they getting kohls cash?
Oohhhhh, it's not money for returns - it's like the $10 they get when they spend $50 deal? Can't Kohls track that and just not honor the kohls cash? that seems crazy
I know. We figured out that shopping at Kohl's here in Maryland only made sense if you had a bunch of coupons. Their regular prices were way higher than any other store for the same stuff.
Good grief, what terrible customer service. Makes me really glad that I don't do store credit cards.
But people love it! I remember 6 years ago when JC Penney got rid of all their promos in favor of "fair and square" pricing. It was a disaster! People prefer to "work the system" and use coupons and shop sales instead.Kohl's is a terrible retailer, and the closest thing to a scam company as you can get.
Hrmm, 30% off an item that's marked up 80%, what a deal? Not.
Hint: if you have to use coupons to bring the price down to what it would cost just about everywhere else without coupons, you're getting screwed.
But people love it! I remember 6 years ago when JC Penney got rid of all their promos in favor of "fair and square" pricing. It was a disaster! People prefer to "work the system" and use coupons and shop sales instead.