I was actually pleased by this show, far better than the previous 2 and you don't have to be at a railing to enjoy it, most of it is visible above people's heads. I watched from 3 places last week, one at the rail, two standing back.
I found plenty of original music and story, and less Disney movie music than I expected.
It is a tour of emotions in life, and yes there is a sad section. I can see that bothering people.
But I liked that it was filled with emotion, and not raucous "Friend like me" stuff. It reminds me of Wishes, which I already miss.