antmaril
DIS Veteran
- Joined
- Apr 1, 2001
We just got back a couple of hours ago from our four day trip to RPR.
We arrived on Monday at 12:30 p.m. It was me, my 17 year old son and his 16 year old girlfriend. My son's gf flew for the first time on Monday and did not enjoy it one bit. She was not feeling at all well by the time we arrived at RPR and I was really hoping our room would be ready. I am Loews Gold and hoped that would help. We had a king suite reserved and was told that it was not ready. I explained that the girl was ill and needed to lie down. She said she was sorry the hotel is booked solid. I left the desk and walked around a few minutes. I then went back to the desk and asked them to please look again - this girl needs to lie down. Roberto overheard our conversation and took over. In about five minutes he found a king suite for us and I was very relieved and grateful.
The king suite was nice. It had a sitting room with a sofabed, desk, chairs and tv with dvd player. The bedroom had a king sized bed and another tv. There was one bathroom. It was perfect for my needs, but it wasn't really worth $299 per night. If I could have received some kind of discount on the room, it would have been fine. Unfortunately, I had to pay rack rate.
Later that day, a nice bottle of red wine was delivered and they also brought cookies and milk. Also a card for Colleen from the desk clerk hoping she was feeling better.
We had a good time. Colleen was never up to par the entire trip, but we still managed to have a good time. The weather was cool, but sunny. I will take this any day over the heat of the summer!
If anyone has a questions, I will try to answer!
We arrived on Monday at 12:30 p.m. It was me, my 17 year old son and his 16 year old girlfriend. My son's gf flew for the first time on Monday and did not enjoy it one bit. She was not feeling at all well by the time we arrived at RPR and I was really hoping our room would be ready. I am Loews Gold and hoped that would help. We had a king suite reserved and was told that it was not ready. I explained that the girl was ill and needed to lie down. She said she was sorry the hotel is booked solid. I left the desk and walked around a few minutes. I then went back to the desk and asked them to please look again - this girl needs to lie down. Roberto overheard our conversation and took over. In about five minutes he found a king suite for us and I was very relieved and grateful.
The king suite was nice. It had a sitting room with a sofabed, desk, chairs and tv with dvd player. The bedroom had a king sized bed and another tv. There was one bathroom. It was perfect for my needs, but it wasn't really worth $299 per night. If I could have received some kind of discount on the room, it would have been fine. Unfortunately, I had to pay rack rate.
Later that day, a nice bottle of red wine was delivered and they also brought cookies and milk. Also a card for Colleen from the desk clerk hoping she was feeling better.
We had a good time. Colleen was never up to par the entire trip, but we still managed to have a good time. The weather was cool, but sunny. I will take this any day over the heat of the summer!
If anyone has a questions, I will try to answer!
That's really nice that Roberto was able to hook you guys up with a room and the get well card for Colleen was a really nice touch. I surprisingly don't have any questions at the moment but just wanted to welcome you all back. 
