It’s not an attack on any one person to say Disney won’t miss you. We are all replaceable. All of us. The thing is, as painful as it is to contemplate, we repeat guests won’t be missed by Disney if we stop going because there will always be a first time family there to take our place. Always. A first time guest who doesn’t know how things used to be and believes when they come up against crowds that “that is just the way it is at WDW”. A first time family willing to spend money on all the extras that we may have tried and no longer feel are a good value. Disney is such a huge company that one or two, or even 100, families saying they won’t go back, and actually following through, means nothing to them. Disney doesn’t care if someone sells their
DVC, or stops buying an AP, or if we just quit going altogether. In fact, the more we complain, the happier they may be when we go for good. A small business would be more likely to listen and consider changes because they can’t afford to alienate their customer base. At this time, Disney is big enough and popular enough that they don’t need to worry about it, so long as what they do is legal.
Disney used to be more restrictive in allowing people to travel to the resorts. I know this because I have experienced it myself. I remember having to show my resort ID when boarding transportation that connected to the resorts. Obviously Disney has decided to be less restrictive than they used to be, even taking into account the restrictions on parking if you are not a resort guest. There are plenty of amenities deluxe resort guests receive that day guests cannot access, and those are what you pay for when booking there. Having dining and shopping open to all makes Disney a lot of money. I doubt they want to give that up.
Does the fact that I am replaceable mean I won’t ever take Disney to task for things I don’t agree with? Of course not. Some things, like paying for perks that were once included (LL I’m looking at you) I simply won’t partake in. Other things, I will choose my battles. I am more likely to speak up if something is a health or safety issue than an issue of inconvenience. In the case of this thread, if Disney was allowing more people in the GF lobby than the fire codes permit, then I would definitely speak up. If the crowd is simply causing me to have to wait for a second monorail, then I won’t. I can’t tell looking at a crowd who is a resort guest and who isn’t, and I can’t tell which resort guests paid more for their accommodation regardless of where they are staying. It could very well be that someone staying at the Poly and coming to the GF for dinner is paying as much or more for their room than the average GF guest.
I feel bad for everyone that the GF lobby is congested this year. Maybe Thanksgiving being late this year contributed to the problem. I hope a solution can be found that works for everyone, resort guest and day guest alike.