I got curious (LOL, you know me - I don't need to rent a scooter, but this kind of piqued my interest) and I went to the website.
Here's (copied and pasted) what I found, towards the bottom of the page, under a GIANT Disney logo:
Having read the entire page down to that point, I (personally) don't take that to mean ALL rental vendors, but that Gold is doing what they claim they will further up the page - delivering directly to the renter, at a pre-arranged time. That's all.
I agree that if you take that paragraph out of context, it could be construed that Gold is claiming that *every* rental vendor now has to follow those rules - which, as we know does not hold true for "Featured Providers" who have basically paid-to-play with Disney.
But in the context of their page, I think it's OK. Quite frankly, given the information that
@Starwind found, I was expecting a more "polished" and professional look to the website, but that's a personal opinion.
@Hopefully, like you, I never want to see anyone get ripped off - and given this is such a new company (relatively speaking) there's not a lot of feedback about them, like there is for some of the other companies that have been around longer. But there's always room in any market for a good, solid company that wants to do right by their customers. Let's hope that Gold's is one of those companies!