So the dining package people are out of luck? That sucks
We had a dining package.. They refunded the premium price of the meal and let us come back for the 1030 show.
I had a dining package for the 1st show yesterday, which was also cancelled. I didn't want to stick around till 10:30pm with the possibility that the 2nd show would be cancelled as well (plus 9pm is already very late for me). and now I'm blocked out for the next 2 months so I'd like to be refunded as well. did you speak with guest services for your refund in person or over the phone?
Ah ***, I was in the same boat as you. So I got my dinning package through blue bayou for the 9 pm showing. My gf and I were getting ping pong around and honestly the fact the user was able to get refunded is surprising. I was told two different things by both cast member and guest services. They told me come back later but were told it might not happen too so were like okay then can we get it extended and they said for next today days -___-. I was like can we get it next week at least and they told me no. So we went to guest services and they told us go to blue bayou. But by then we were like **** it no one is helpful but sounds like i should have went to straight to blue bayou. But yeah for refund you had to go through whoever you got the dinning package because guest service were no help unfortunately and basically said your **** out of luck even the chat they told me **** out of luck
Monday dining group got a multiple day extension - obviously not everyone could redeem due to their plans