Get hoppers on initial ticket purchase while parks at higher capacity!!
I purchased my tickets for 3/20 and 3/21 without park hoppers. Every park was at capacity except for Epcot so I purchased and chose that park quickly before there was no availability at all. I knew park hopping was an option again and I also knew that it could be added later-I just wanted to confirm that my cousin also was going to put park hoppers on her FL resident ticket. Well, my cousin of course said yes as we always hop so I went to add and I couldn’t do this online. I then called WDW for assistance.
Well, to my surprise, I was told numerous times by different CMs that this option isn’t available as parks are at capacity on my days. Cannot add. I was upset as I just saw nothing that said that you can never add after initial purchase. I wouldn’t have purchased without and lost my option to hop. I have added them before at the park! Yes-fine print states if parks at capacity, may not be able to hop but It didn’t state that I couldn’t choose to add this option later after initial purchase. Finally, I was able to get someone to add park hopper after almost 3 hours on the phone. I guess the system won’t allow for it-they had to find a way. I was also able to have my cousins FL res tickets upgraded.
So-it was possible-just not easy! I don’t think they really wanted to do it, citing covid safety concerns due to overcrowding. I got that over and over. And I get it.
The moral of my post-get your hoppers when tickets being purchased. Things are different at this point in time. Realize the rules we’ve always known don’t all apply right now!!
Lastly, the CMs are were and always great when calling. Every one of them sympathized and felt terrible about their inability to help until it was escalated. They want you to have a magical trip but so many things are modified right now due to pandemic.