Resort Thread Disney's POLYNESIAN VILLAGE RESORT

[GADisneyDad14]

Aloha and Welcome to the New Disney’s Polynesian Village Resort Information Thread!​

Contents & Quick Links:

• Post #2 - Hold​
• Post #3 - Resort Map​
• Post #4 - Longhouses / Guest Rooms​
• Post #5 - Dining / Restaurant / Bars-Lounges​
• Post #6 - Recreation Offerings​
• Post #7 - Shopping​
• Post #8 - Transportation​
• Post #9 - Services / Amenities​
• Post #10 - Club Level​
• Post #11 - Tonga Suites​
• Post #12 - Hold​

The Polynesian Village Resort, or "Poly" for short, is a favorite of many Disney guests. The iconic setting along the Seven Seas Lagoon, the music drifting through the grounds, the lit torches at night, the lush landscaping, the Magic Kingdom and fireworks views across the water - it really is a special place.

The goal of this thread is to be a resource for guests and fans of Disney’s Polynesian Village Resort. As has happened at various points in its near 50 year history, the resort is about to embark on its next evolution upon reopening after the COVID shutdown and subsequent major hotel-side renovation. As they become available the thread photos will continue to be updated to reflect the ongoing changes to the Polynesian as they are completed.

If you have any questions that are not answered in the information section, please feel free to ask and hopefully one of our Poly faithful will be able to help!

Thanks and acknowledgements are in order for the contributions and hard work of former keepers of the Poly thread, @SeaSpray, @BreezysMom, @guitarob, @maiapapaya, along with others that carried the tiki torch before them. Much of the content credit goes to them.

So grab a Lapu Lapu, Dole Whip, Bread Pudding, or plate of 'Ohana noodles and join the fun!

Pictures of room views, recreation calendars/signs, and general happenings around the resort are always appreciated.

Mahalo!

 

[GADisneyDad14]

Post #2 - Hold

 

[GADisneyDad14]

Post #3 - Resort Map

 

[GADisneyDad14]

Post #4 - Longhouses / Guest Rooms

For the sake of clarity and convenience, this post uses the phrase "Hotel-Side" and "DVC-Side" to refer to the two type of guest accommodations available.

The Polynesian Village Resort offers approximately 484 hotel rooms and 648 DVC units for a total room count of approximately 1,132, broken down as follows:

• Hotel Rooms - 478 (42% of total)
• Hotel Suites - 6 (1% of total)
• DVC Studios - 360 (32% of total)
• DVC Bungalows - 20 (2% of total)
• DVC Island Tower - 268 (24% of total)

All figures are approximate.

Hotel Longhouses (478 rooms + 6 suites)

• Tuvalu - 56 rooms
  • Resort View, Water View, Theme Park View
• Fiji - 66 rooms
  • Resort View, Water view
• Aotearoa - 89 rooms
  • Resort View, Water View
• Rarotonga - 89 rooms
  • Resort View, Water View
• Niue - 22 rooms
  • Resort View
• Samoa - 54 rooms
  • Resort View, Water View
• Hawaii (club level) - 102 rooms
  • Resort View - Club Level, Water View - Club Level, Theme Park View - Club Level
• Tonga - 6 suites

DVC Longhouses (360 studios + 20 bungalows)

• Moorea - 142 studios
  • Lake View, Standard View
• Tokelau - 142 studios
  • Standard View
• Pago Pago- 76 studios
  • Standard View
• Bora Bora Bungalows - 20 bungalows

DVC Polynesian Island Tower (222 Dedicated / 268 Lockoff)

For the Hotel-Side longhouses (other than the Tonga Suites), patios and balconies are only available on the first and third floor. Rooms located on the second floor of each longhouse DO NOT feature balconies, but rather a sliding door with a railing that does not allow outside access.

DVC-Side longhouses DO have balconies on their second floor rooms. All Polynesian Island Tower rooms have balconies or patios.


Hotel-Side Room Categories & View Description from Disney's Website

• Resort View - Views of Garden, Monorail or Parking Area
• Water View - Views of Pool, Marina, or Seven Seas Lagoon
• Theme Park View - Views of Magic Kingdom Park and Seven Seas Lagoon
• Resort View - Club Level - Views of Garden or Quiet Pool
• Water View - Club Level - Views of Seven Seas Lagoon
• Theme Park View - Club Level - Theme Park View

DVC-Side Room Categories & View Description from Disney's Website

• Deluxe Studio - Preferred View - Lake view
• Deluxe Studio - Resort View - Views of Landscaping or Parking Area
• Bungalow - Lake View

For additional information the DVC-Side Deluxe Studios and Bungalows, please visit the DVC Resorts Boards.


The hotel-side guest rooms at Disney's Polynesian Village Resort we renovated in 2021. The reimagined rooms feature artwork, including a mural that spans the length of an entire wall, that highlights Moana, Maui, and other themes and characters from the Disney film.

 

[GADisneyDad14]

Post #5 - Dining / Restaurants / Bars-Lounges

Click the location name for a link to Disney's website, which has the latest operating hours and menus.

Signature / Casual Dining

• 'Ohana - Great Ceremonial House
• Kona Cafe - Great Ceremonial House
• Kona Island - Great Ceremonial House
• Wailulu Bar & Grill - Island Tower

Quick Service Dining

• Captain Cook's - Great Ceremonial House
• Pineapple Lanai - Great Ceremonial House

Pool Bars

• Barefoot Pool Bar - Lava Pool
• Oasis Bar & Grill - Oasis Pool
• Wailulu Bar & Grill - Cove Pool

Bars - Lounges

• Tambu Lounge - Great Ceremonial House
• Trader Sam's Grog Grotto - Great Ceremonial House
• Trader Sam's Tiki Terrace - Great Ceremonial House

In-Room Dining / Room Service

• Disney Private Dining - Unavailable, this service did not return post COVID reopening

 

[GADisneyDad14]

Post #6 - Recreation Offerings

Lava Pool

• Polynesian's "feature" pool offering a towering volcano rock feature, 142' long enclosed waterslide, and a zero-depth entry
• Pool bar service is available at the nearby Barefoot Pool Bar
• In-seat drink/food service is usually offered by roaming CMs
• Lava Pool access is controlled by MagicBand/room cards
• Lifeguards are always present
• Life jackets are available
• Recreation activities (eg, trivia, dance parties, various kids games) are held daily, typically during the afternoon hours
• There are two sets of restrooms - the restrooms "underneath the volcano" have full showers and are a good spot to change on arrival and/or departure day if needed
• Pool Hours Update as of March 2025: 10am-11pm

Kiki Tikis Splash Area

• Located within the Lava Pool area, Kiki Tikis Splash Area is one of the largest children's splash/play areas of any Disney resort
• This area was added as part of the 2015 renovation of the Lava Pool
• Hours are the same as the Lava Pool

Cove Pool

• This is the newest pool (completed in 2024) built along with the Island Tower addition, but is available to all Polynesian Village Resort guests
• "Quiet" or "leisure" pool
• Pool bar/food service is available at the nearby Wailulu Bar & Grill
• NO lifeguards on duty
• Life jackets are available
• Access is controlled by MagicBand/room cards
• There are restrooms (need to confirm shower facilities)
• Hours are 7am-11pm year-round

Oasis Pool

• "Quiet" or "leisure" pool
• Pool bar/food service is available at the nearby Oasis Pool Bar & Grill
• Sometimes in-seat drink/food service is offered by roaming CMs, but this service is historically inconsistent at Poly
• There are NO lifeguards at the Oasis Pool
• Life jackets are available
• Oasis Pool access is controlled by MagicBand/room cards
• There are restrooms but no shower facilities
• Hours are 7am-11pm year-round

Oasis Poolside Patio Rentals

• There are three "Poolside Patios" located at the Oasis Pool next to the water's edge on one side of the pool
• Poolside Patios are generally considered "cabana lite" - they offer a reserved, mostly covered place to sit, but are not traditional Disney cabanas
• Patios are partially covered and offer a variety of cushioned seating surfaces
• There are no amenities such as refrigerators, TVs, speakers, etc, although as of summer 2022 a cooler with soft drinks and a box of snacks is offered
• Oasis Patios accommodate up to 6 Guests
• Pricing is seasonal
• For advanced reservations and pricing information, call 407-939-7529

​

Other Recreation Offerings

• Movies Under the Stars -check the recreation guide or signage during your visit for the latest schedule
• Campfire - Typically every other night, complimentary marshmallows, check recreation schedule for details.
• Fishing Excursions - see Disney's website for further information
• Motorized Boat Rentals - Currently Unavailable at Poly marina but are at Grand Floridian marina
• Volleyball - located on the main Poly beach area between the Lava Pool and Bungalows, directly in front of the Hawaii Longhouse
• Jogging Trail - the path between Poly, GF, and now the extended path from GF to MK makes for an excellent running trail

 

[GADisneyDad14]

Post #7 - Shopping

Click the location name for a link to Disney's website, which has the latest operating hours.

Moana Mercantile

• Located on the second level of the Great Ceremonial House, the store is divided into two sections.
  • The first section features children’s clothing, toys and souvenir items geared more towards the younger crowd.
  • The other side of the shop is a small convenience store where a variety of grocery items can be found along with beer and spirits, and pharmacy items (over the counter medications, toiletries, first aid items, etc).

BouTiki

• Located on the main floor of the Great Ceremonial House, BouTiki carries a wide variety of merchandise including men’s and women’s clothing, jewelry, dishware, and giftware, with many resort specific items.

 

[GADisneyDad14]

Post #8 - Transportation

One of the best parts about staying at the Poly is the abundant transportation options:

Monorail

• The Monorail station located just in front of the Grand Ceremonial House offers convenient access to the Resort Monorail, with clockwise service to the Grand Floridian - Magic Kingdom - Contemporary Report - Transportation & Ticket Center (TTC) - Polynesian loop.
• Guests can also access the Resort Monorail, the Express Monorail (which goes directly to the Magic Kingdom), and the Epcot Monorail from the Transportation & Ticket Center (TTC), which is a +/- 10 minute walk from the Polynesian.

Resort Boat Launch

• From the dock to the east of the marina, guests can take a water launch, traveling in a circular route between the Polynesian Resort, Magic Kingdom and Grand Floridian Resort.
• Resort launch service is 'usually' the smaller-style mostly open watercraft that is not ECV accessible and strollers need to be folded. Occasionally Poly will be serviced by the larger style boats that are ECV-accessible, but that is less common.
• Service typically starts approximately 1 hour prior to Magic Kingdom opening

Bus

• Bus service is provided to:
  • Disney's Hollywood Studios
  • Disney's Animal Kingdom
  • Disney Springs
  • Disney's Blizzard Beach Water Park (requires taking the bus to Disney's Animal Kingdom and transferring to a bus to Blizzard Beach)
  • Disney's Typhoon Lagoon Water Park (requires taking the bus to Disney Springs and transferring to a bus to Typhoon Lagoon)
• Polynesian bus service typically, although not always, shares with the Grand Floridian next door
  • After picking up at the Polynesian bus stop, the bus will then stop at the Grand Floridian before continuing on to your destination
  • On the return trip, the bus will stop at the Polynesian first, then Grand Floridian
  • Exceptions are generally during busy/peak times

 

[GADisneyDad14]

Post #9 - Services / Amenities

Bell Services

• Bell Services cast members are available in the port cochere near the Great Ceremonial House entrance if you require help with your baggage upon arrival or departure.
• While waiting for your room to be ready or after check-out Bell Services is happy to store your baggage until you are ready to depart.
• Bell Services has refrigerators and freezers to properly store anything requiring climate control.

Wi-Fi Service

• Complimentary high speed Wi-Fi is available resort wide.

Self-Serve Laundry Facilities

• For hotel-side guests, there is a small laundromat located on the east side of the Tangora Terrace (next to the former Lilo’s Playhouse space).
• There are several washing machines, dryers and a detergent vending machine.
• There is a lounge area to sit while you are waiting, equipped with a television and soda machine.
• Machines are operated by credit/debit card only
  • Current price is $3 per machine
  • They do not take American Express
• Machine status can be monitored online: https://www.laundryview.com/home/4215/456961001/POLYNESIAN-VILLAGE-RESORT/TANGAROA-TERRACE

Parking

• Standard overnight self-parking is available to registered Guests free of charge
  • Valet parking is also available for $42 per night, plus tax
• Complimentary standard self-parking is available while you enjoy select dining, shopping, entertainment, and recreation experiences at this Resort

ATM

• An ATM is located on the second floor of the Grand Ceremonial House outside of Moana Mercantile

Fitness Center

• With the 2024 addition of the Island Tower, Polynesian guests finally have access to their own fitness center! The facility is located in the Island Tower, but is accessible to all guests regardless of accommodation type

Spa Services

• The closest spa to the Polynesian is the Senses Spa at the Grand Floridian - https://disneyworld.disney.go.com/spas/grand-floridian-resort-and-spa/senses-spa/

Childcare

• Disney stopped operating the Lilo's Playhouse space as a childcare center several years ago and did not replace it with a similar offering
• The only option for childcare is currently private services, such as Kid's Nite Out - https://kidsniteout.com/

 

[GADisneyDad14]

Post #10 - Club Level

For those who would like a little more personal service, the King Kamehameha Club is Polynesian's Club Level offering.

Club Level rooms are are located in the Hawaii longhouse and the Tonga Suites longhouse. Non-suite Club Level rooms are the same size and style of regular Polynesian hotel rooms.

The Club Level lounge (the King Kamehameha Club lounge) is located in the Hawaii longhouse, which features expansive two-story views overlooking the Seven Seas Lagoon and across the water towards the Magic Kingdom and fantastic fireworks viewing with audio. Lounge service hours are 7am - 10pm, although the lounge space itself is generally accessible 24 hours a day.

Club Level lounge offerings tend to change over time, but generally speaking the lounge offers a variety of food/beverage services during the day and complimentary beer/wine.

There are "concierge" CMs located on the first floor of the Hawaii longhouse that offer personal check-in services and planning assistance during your stay.

Club Level offerings, services, and amenities are always evolving - for the latest Club Level details please visit the Disney's Club Level (CL) Information & Questions thread.

 

[GADisneyDad14]

Post #11 - Tonga Suites

The Tonga Suites are located beside the Great Ceremonial House at the end of the marina. The longhouse contains six suites of various sizes and configurations.

Suites are considered "Club Level" and the Tonga longhouse has what is effectively a "mini-lounge" on the second floor with select beverages and light snacks available.

Tonga guests also have access to the King Kamehameha Club lounge in the Hawaii longhouse (although non-suite Club Level guests do not have access to the Tonga Longhouse).

Tonga guests historically had access to a select complimentary in-room dining menu, a distinct amenity for suite guests that is not found at other Disney resorts - however this offering has not returned since the Covid reopening.

 

[GADisneyDad14]

Hold

 

[GADisneyDad14]

Thermostat Override Instructions

Instructions:
1) Hold & Keep Pressed Mode Button
2) Hold & Keep Pressed Fan Button
3) Hold & Keep Pressed Up Arrow
4) Release All Three Buttons at the Same Time

 

[GADisneyDad14]

Post #14 - Hold

 

[GADisneyDad14]

Welcome to the new thread everyone - I need to add more pictures and updates once the resort reopens and we start to see reports/pictures, plus there are inevitably some details I need to add. If you see anything off, please let me know.

Pictures of room views, recreation calendars/signs, and general happenings around the resort are always appreciated.

Thank you!

 

[mrsap]

Beautiful new thread.

ETA: Great job

(Sorry had no internet and couldn’t add earlier.)

 

[petrola]

love this ! thanks for putting this together - the new rooms look gorgeous!

 

[EPCOT-O.G.]

love this ! thanks for putting this together - the new rooms look gorgeous!

Speaking of the new rooms, we have a DVC Studio reserved. What are the chances of being put into the non-DVC studios? They look great.

 

[Gary Stocker]

Perhaps add to the history:

1974- John Lennon signed the paperwork which ended the Beatles at the Poly.

https://ultimateclassicrock.com/john-lennon-ended-beatles-at-disney/
2021- Noodlegate.

 

[HeartOfTeFiti]

Yay! This is great! Did I make the first page ?
We check in for our first ever stay at the Polynesian February 28, 2022 !