Hey All, I broke my phone! When I went to install Kingdoms again; my progress didn't come up when I logged into my facebook like usual. I contacted game support and they told me a couple times that they found my Level 54 game save file; and have sent it to my device -- all I am to do is reload the app; and I should receive a pop-up to load the save file? To no avail . . . I seriously have a chain with 20 emails in it where they keep saying "I have loaded the save file; you'll recieve a pop up" . . . this has been going for like 5-6 days now? Does anyone have experience with this kind of thing? Any success? I saw a post from 2017 that looks like this is not going to happen... TIA!