https://blogmickey.com/2020/05/disn...d-is-opening-a-month-after-universal-orlando/
The two things that jumped out to me here:
"Different labor situation" meaning unions, I suppose, which makes complete sense. Disney cannot move without making sure the union agrees - especially for any safety measures that wound up in their union agreement. That makes it hard to pivot quickly, both now and later.
"Pent up demand" and "people not cancelling before the July 11 opening was announced" - while that is true, I am a firm believer in "it's not what you say, it's how you say it" - all of these recent comments by Chapek come across, to me, as "we can do what we want because we're Disney and people love us". . .I feel like he is a little tone deaf right now and doesn't understand his most loyal and devoted guests, and that is going to hurt that "brand image" he keeps waving about. You can do everything that Disney is doing in a way that maintains that brand image. What I wish they had done was something like this: "You are important to us - we love when you come home - but we want you safe and to do that, we can only open MK and all
DVC (no housekeeping) and local APs - limited capacity for at least the first month.
We have a special reservation system for those folks - link here. Everyone else can either reschedule their packages or we will conveniently cancel them for you when the date arrives. When you reschedule, you get to keep your current rate on everything and all AP's extended one year. We don't know yet when we will open more parks or resorts - we will let you know at least a month in advance when we decide it's safe to open more. We miss you, we love you, and we want you to be safe until we can welcome you home". That communication sounds so much friendlier to me.