So, not Disney, but we went to Universal Hollywood with our kids for the first time yesterday and got an Attraction Assistance Pass with no problem. They were SO friendly and helpful and didn't make me go into too many details about my son's difficulties. I said one sentence and was about to continue and he put his hand up and said "I completely understand, I got you. What is the young man's name?" And he issued the pass, explained in detail about how it works, and gave my son's First Visit pins. Easy peasy, and it REALLY helped make our day successful (because Universal Hollywood during spring break is NO JOKE and lines were long for everything all day).
I also have to say, I did do a couple standby lines when my son was too timid to try something until his brother tried it first, and I didn't witness ANY line jumping. Guests were also very polite and friendly all day. It was a different crowd than we typically see at
Disneyland, a much less entitled crowd, I'll say that much. Disney has created monsters, it seems, and the suggestions to hold places in line rather than accommodate people's disabilities is a sad direction for Disney.
Universal's assistance pass was not nearly as convenient as the
DAS, but it worked just as well. Maybe Disney needs to dial back on some of the convenience to preserve the integrity of the program. It seems other parks are getting more generous with their accommodations (Universal, Legoland, Sea World) while Disney is getting more stingy.