gregf71
DIS Veteran
- Joined
- Jun 4, 2012
- Messages
- 507
Preface & Day 1 - Travel & Arrival at Aulani
First of all, our cast of characters. Me (51), my wife (47), and our daughter (17); Southern Californians born and raised and San Diego is home. Disneyland veterans of countless visits, several trips to Disney World, a handful of Disney cruises, a trip over to Disneyland Paris eighteen years ago, and one prior stay at Aulani in 2018 (though we tried to return in 2020, but, well you know…fate dictated otherwise back then).
As far as I am concerned, the trip planning part is almost (almost) as fun as the vacation itself. Not only is researching the destination and potential sites and activities enjoyable, but the same goes for treats and meals. In the end, you can only hope that it all pays off and that all of the effort was worth it.
For our 2023 Aulani vacation, DISboards, Tripadvisor and Yelp, YouTube videos, online articles from Hawaiian magazines, recommendations from friends, and of course memories of personal experiences all played into our plan. This time out, it was going to be a mixture of new and old, and we could not wait!
And us, well we like to travel on our stomachs as they say, so food is always an important part of our vacations. So, making the effort to get the reservations we want is totally worth it…even at ungodly hours of the morning. Direct emails, Yelp, and OpenTable helped make that a bit easier for a few off-property meals thankfully; and as it turned out, even though we were staying at Aulani for seven nights, we only actually needed three dining reservations on property. Yes, we got them, but the Aulani website tried its best to throw a few technical obstacles in my way. For example, on all three days that I could attempt an online dining reservation, the main Sign In hyperlink failed, sending me each time to an error message page. Thankfully, I kept my wits about me and clicked on the My Aulani options instead, which then allowed me to successfully login to my Disney account. And why is that necessary? Well, it is necessary because even though the Aulani site clearly states that “dining reservations are available 30 days in advance,” the reality is that the 30 days only counts for those with resort reservations; for those not staying at Aulani dining reservations can only be made up to 14 days out. Thus, to make an Ama Ama or Makahiki reservation online 30 days prior, you must first login to the Aulani site and have your resort stay linked to your account.
In addition, I found that the Aulani Dining Reservations page worked better for me (as in actually displayed available times) when I searched for either Makahiki or Ama Ama separately, not together. Oftentimes when I set the Restaurants option to Both Restaurants, my searches returned with no times whatsoever, yet when I searched for just one specific location, then it returned times. This latter glitch proved hit or miss as I tried to replicate it. The login issue, however, was very consistent. I even reported it to their technical support team, but last I checked it was still not fixed, but it has been a while since I last checked.
Heh…and let me tell you, getting up three separate mornings at 2:45am San Diego time to login to the Aulani site and make a dining reservation was not my idea of a good time, but you gotta do what you gotta do, right? Truth is though, after the fact it may not have been absolutely necessary. I made them in this order: Makahiki Dinner for our arrival night, Makahiki Breakfast for the next morning, and Ama Ama Dinner for our final evening; and knowing that we were going in late June when the resort would most likely be crowded (but it sort of wasn’t), I didn’t want to take any chances. Turned out, at least for our dates and times, that the Makahiki dinner continued to show decent availability around the time we reserved for a good week or so. The Makahiki breakfast, on the other hand, which is a character meal of course, appeared to be the most in demand reservation. While I made ours online at 3am Pacific time, when I checked again later that morning, around 7am our time, nothing was available at or near our 8am reservation time. Lastly, for the Ama Ama Dinner reservation, we purposely made ours for 5pm for two reasons: it was our final night on property and we needed to pack that night, plus we’d like to finish our final Aulani dinner before sunset (set for 7:15pm), so that we can pop out one last time and watch it sink below the horizon from the water’s edge. All that said, when I checked Ama Ama again at 7am that morning, all of the times between 6:30pm and 7:30pm, the sunset hour, were gone, but 5pm and 5:30pm still showed availability; plus, as I originally wrote this, now over a full day since making our Ama Ama reservation, while the 5 o’clock hour times are gone, I still see times for 8pm and 8:30pm. The point is, you just never know what the demand for all of these reservations will be. The moral of the story, my friends, if it is important to you, then it is worth it to make the effort, even at 2:45am Pacific time on a work night.
OK, enough with the preface. Let’s get to the trip itself!
Our alarms went off at 3am Pacific time on a Tuesday morning. Strangely, the door to our bedroom immediately opened up. It was the teenager; up and already dressed. Who was this person and what had they done with our daughter? Well, as she quickly explained, she never actually went to sleep that night. Yes, she is quite the night owl.
Well, since we didn’t need to try to get the teenager out of bed with a crowbar, we immediately set out to get ourselves dressed and in order, grab a quick bite to eat, pet and feed the cat (who would be taken care of by the mother in law during our vacation), loaded the car with our luggage and stuff, and then hit the road to the airport parking structure. Traffic is wonderfully light at 4am on a Tuesday morning in San Diego.
Car parked, we jumped into the airport shuttle with all of our stuff and arrived at the Hawaiian Airlines outside service counter just as their staff were arriving to open up. No one was in line ahead of us, so we walked right up to the wonderfully friendly staff member to check in.
We had a direct flight between San Diego and Honolulu, plus we had purchased the upgrade to the extended space seats. According to the Hawaiian Airlines website, in select cities, which San Diego was one, purchasing these seats granted us access to the Priority Security line to the gates. While checking in and dropping off our bags, I asked the Hawaiian representative about that, but she wasn’t aware of it. I said that it was on their company website and was about to bring it up on my phone, but instead she just grabbed a stamp and pasted the word “Priority” on each of our boarding passes! Sweeeeeeet!
We then made our way into the main terminal and easily found the entrance to the Priority Security Line. Within just a few minutes, we were through security and looking for our gate…the one at literally the very end of the terminal wing. No matter, we had plenty of time before boarding. A bit of breakfast, some coffee, and bottles of water were now the priority, which we obtained, but let’s just say none of it was anything to write home about, except the price tag, but what do you expect in an airport?
Eventually boarded and in our seats, my wife and daughter sat in the two by the window while I sat across the aisle from them in the 2-4-2 seating offered on this flight. This was our first time flying Hawaiian airlines and we were looking forward to it. The flight would take a little under 6 hours and was thankfully uneventful. The little screen in the seat in front of me pixelated in the center a bunch during videos, but I still managed to occupy some of my travel time playing a few of the games it offered. They did offer a hot breakfast of sorts, but like the food in the airport, it wasn’t anything special…but the two cans of POG juice I enjoyed during the flight was grand!
Upon landing, we made the trek to baggage claim and ended up waiting more than I hoped for our bags to come out. Thankfully, all three did come out and I am always thankful for that because in my lifetime that hasn’t always been the case.
We booked an airport shuttle to Aulani with Hele Hele Transportation. Unfortunately, there was a little miscommunication as we followed the instructions I was provided, walking out and down to a designated area, only to not find any person or any vehicle indicating the company. I then checked my phone and found a voicemail, indicating that someone was waiting for us back at baggage claim. So, we walked back, but found no one. I called the number back and got a live person. They had been at baggage claim, but were now over in the designated pick up area…where we already had been. Sigh. So, we walked back over and this time successfully found the right person and boarded the awaiting van, which by happenstance was filled with another family from San Diego.
The drive out to Ko Olina was just fine. A little bit of traffic, but nothing major whatsoever. Honestly, if you have ever dealt with traffic in a major city, the traffic on Oahu, even during busier times is really not a huge deal.
While en route, my wife noticed an alert on the side of the highway, indicating that the H3 was going to be closed that coming Saturday for several hours. Knowing that it was on my list of things to do later during our vacation, when we had a rental car for a couple days, she asked me when I had that planned for. Not having seen the sign myself, I happily responded, “Oh Saturday.” To wit she broke the news. Bummer. If you have never driven up the H3, then you are missing out on one of the most beautiful stretches of road in the world in my opinion. Thankfully, we’d driven it before, but I was sad that we couldn’t do it this time out.
We arrived at Aulani around 11:30 am and given the time we figured that we’d have to check our bags and enjoy some of the resort amenities for a while until our room was ready. While my family grabbed a seat in the entrance lobby space, I lined up at the front desk. Before I could be called up to the desk by a CM, another one, tablet in hand, approached me. They asked if I’d checked in online ahead of time, which I acknowledged affirmatively. Beckoned to follow them, I was escorted out of the front desk line and taken back to a desk outside of the front doors. Apparently, this was the check in desk for those that had already checked in online. If there was a sign identifying this fact, I didn’t see it, but then I was totally swept up in the “arriving at Aulani” moment.
A few bits of information on my part, followed by some taps on their tablet on their part, and then I was told that our room was ready and handed our room keycards! If I am honest, I was blown away! Happily perplexed, I wondered why I hadn’t been texted earlier, so I pulled out my phone and guess what I saw?! Yeah, it was a text from Aulani welcoming us to the resort and notifying me that our room was ready. Yay!
Our room was 1020 in the Waianae Tower; categorized as a partial ocean view (which was what we had booked, so no Pixie Dust room upgrade for us, which was completely fine), it looked out towards the ocean through a gap between the tower on the left and the Four Seasons resort off on the right.
![20230620_115907[1].jpg 20230620_115907[1].jpg](https://www.disboards.com/data/attachments/782/782298-2cef5e49d883e95593625f6805888d21.jpg?hash=LO9eSdiD6V)
If we looked straight down from our balcony, there was a pathway leading from the back of the Ulu Cafe and the former adults pool (“former” in the sense that it’s not only for adults any longer) to the base of the building where there was an entrance to the Laniwai Spa. Glancing down and a tad to the right, we looked upon the exterior hydrotherapy area for Laniwai. And as a bonus, on one of the beds rested a teal bag, emblazoned with Stitch and “Aloha from Aulani”.
![20230717_202509[1].jpg 20230717_202509[1].jpg](https://www.disboards.com/data/attachments/782/782299-20faafe4c803dda30488ad97fbe4fcb5.jpg?hash=IPqv5MgD3a)
Now, first things first…we needed our Aulani refillable mugs and that day’s pool wristband (those are so much fun to collect)! Priority #1 were the mugs, especially since I had seen on social media about a week prior that Aulani recently got a metal mug back in stock. Thankfully, it was at Ulu! Following the rules, we had to go directly to the cashier and purchase our chosen mugs. We simply pointed to the three that we wanted and then charged it to our room. Receipt in hand, we then went back to the rear service counter in Ulu to obtain our mugs! Sweeeeeeet!
![20230621_072834[1].jpg 20230621_072834[1].jpg](https://www.disboards.com/data/attachments/782/782346-a02271c13569265ce9891ecee5cae662.jpg?hash=oCJxwTVpJl)
Next, we rinsed out and attempted to fill said mugs. Easier said than done I am afraid…as began our week long saga with all of those darn soda dispenser machines around Aulani. Pick a situation…no carbonation, out of a type of drink or flavor add-on, no ice, or just completely offline. Have to admit that it was pretty darn annoying. Overall, it certainly didn’t ruin our vacation, and on a plus side I guess, we got to walk around the resort quite a bit looking for working soda machines. One time I ended up just walking up to a bar and asking for a Coke because the machines were all down at that moment. Thankfully, the bartender agreed, but by policy had to give me the soda in a plastic cup, which I then poured into my mug. I will say this though, when the machines did work, the Peach Sprite became my absolute go to for liquid refreshment. Yum!
Priority #2 was booking our sailing canoe experience, so once we got our mugs sorted, I headed down to Makiki Joe’s along the beach to get that reservation. I had read that bookings could only be done the morning of the sailings, but I also read that this was not the case, so I figured that it was best to just ask in person. Boy, am I glad that I did because the answer that I got was up to 1 week in advance, but it did have to be done in person. Knowing our schedule for the week, the best day for us was the upcoming Monday, which would be our last full day at Aulani. Stating this preference, they pulled out the following week’s folder and checked the sign-up log. That Monday was wide open, so the next question was what time. Knowing that both I and our daughter deal with a bit of motion issues, I mentioned this and the CM responded that the earlier sailings were better because the water tended to be more calm. With that, we booked the second sailing in the morning, which I believe was 9am or something close to it. Oh, and when you book, you have to pay up front, but you can charge it to your Aulani room account, which is what I did.
At this point, we agreed that it was time for lunch. While my wife very much wanted a poke bowl from Ulu Cafe, my daughter and I had something a little more cooked in mind. Off to Mama’s Snack Stop we marched and ordered chicken strips for her and the famous coconut shrimp for me. Short version, all three of us very much enjoyed our selected items! Ok, the chicken strips are standard Disney chicken strips, but the poke bowl and the coconut shrimp both lived up to all of the hype we had seen and read about online.
![20230620_123852[1].jpg 20230620_123852[1].jpg](https://www.disboards.com/data/attachments/782/782314-e85a96a7806e7781ad72fb94ea695e23.jpg?hash=6FqWp4Bud4)
During this time, one thing that very much stood out to us was the crowd. There were a lot of people at Aulani that day; a lot! Which may have helped explain why the Mickey-shaped Spam Musubi sold out in literal seconds according to a CM in Ulu (more about them later). Given that it was our arrival day, we kind of feared that this crowd level was a harbinger of doom…that it was going to be this packed our entire stay. Thankfully, as the week played out, today proved to be an aberration. The rest of our stay was by no means empty, but there was certainly an obvious drop in the number of people at Aulani the very next day and afterwards. I don’t know, is it a Tuesday thing?
Finished eating lunch and pool wristbands claimed, we separated, with my wife heading back up to the room for a bit, graciously taking our mugs, and my daughter and I choosing to walk around and scope things out a bit. Ultimately, we ended up on the pathway along the lagoon and at Little Opihi’s, where I had to get a treat off of my Aulani bucket list…the White Chocolate Dipped Pineapple Quarters with Toasted Coconut Shavings!
![20230620_145506[1].jpg 20230620_145506[1].jpg](https://www.disboards.com/data/attachments/782/782300-40d9e96bad6f0a45b3a3b7a84b2e1907.jpg?hash=QNnpa61vCk)
A few words about the Pineapple Quarters…first and foremost, you get two separate white chocolate enrobed pieces of pineapple, each on their own stick, which ended up being perfect because one for me and one for my daughter. I guess that I should have inferred that there was more than one given that the word “Quarters” is plural, but it never actually crossed my mind. Secondly, these things are frozen! Again, I hadn’t thought about it beforehand, but when I read about them online and saw them mentioned in videos, I swear that I don’t recall this fact being mentioned. Third, while very tasty, chunks of the hard white chocolate and coconut shavings coating simply fell off and down to the ground with each bite I attempted. Both of us must have easily lost a third of the coating as we walked and ate. Still…worth it!
Ultimately, we chose to follow the path along the Four Seasons, going off to the left into a shady outcropping along the lagoon. Here, there was a perfect open space, simply perfect for taking pictures of the resort:
![20230620_150243[1].jpg 20230620_150243[1].jpg](https://www.disboards.com/data/attachments/782/782301-58a3acc99f0321c990ba5f84e012574a.jpg?hash=WKOsyZ8DIc)
![20230620_150023[1].jpg 20230620_150023[1].jpg](https://www.disboards.com/data/attachments/782/782302-346e4508f40ae121bdb4471f70edbc34.jpg?hash=NG5FCPQK4S)
![20230620_150030[1].jpg 20230620_150030[1].jpg](https://www.disboards.com/data/attachments/782/782303-fb59752f7854e8a71f9009c7b1501edd.jpg?hash=-1l1L3hU6K)
Eventually returning back up to the room, we all finished unpacking (after calling housekeeping to get more closet hangers because they never have enough hangers in Disney resort hotels) and then meandered down to check out the two main shops (the first of many visits this week) and then finally over to Makahiki for our early-ish dinner (remember, our body clocks were still 3 hours ahead). I know, I know, many others have a harder time adjustment than us, but still it was dinner time.
As you know, the dinners at Makahiki are now served prix fixe for three courses (we sure do miss the buffet, but that’s ok). Our table was out under the open sky, which was great as the weather was perfect and the restaurant really wasn’t that busy at all. Our server very quickly greeted us and provided some information about the meal service and drink options, then left us for a bit while we perused the menus. He returned a short while later to get our drink orders, to wit my wife requested a Tropical Itch (no ingredients listed here and you will see why in a second), me a Li Hing Rita (tequila, Triple Sec, sweet and sour, and li hing powder) , and our daughter a Strawberry Guava Island Cooler (strawberry, guava, and lemonade topped with Sprite). As he turned to walk away with our drinks order, the server immediately spun back around to confirm with my wife that she wanted the Itch or the Mai Tai. She confirmed the Tropical Itch, he acknowledged that, turned away again, and headed off.
![20230620_184130[1].jpg 20230620_184130[1].jpg](https://www.disboards.com/data/attachments/782/782304-25824fa3ca32616b82a7f78bcd71cb00.jpg?hash=JYJPo8oyYW)
Several minutes later, our drinks arrived via a different server, along with the complimentary bread service. Neither my or my wife’s drink looked exactly like the images in the menu, but they looked close enough we thought. As it turned out, mine was what I ordered (and amazing if I may say; sweet and sour and fabulous; image is above), but after several sips of her drink, my wife concluded that she got a Mai Tai instead of the Tropical Itch that she had ordered. It was still tasty she said, and with this being our first night at Aulani, she figured that she’d have other opportunities to try the Itch, so she simply enjoyed it.
The food was very good, not spectacular, but very good. My daughter and I both ordered the Wedge Salad, while my wife got the Caprese Salad. For our entrees, my daughter and I again matched, both getting the 8oz Filet Mignon, and my wife ordered the Local Catch of the Day. I also added the four sauteed jumbo shrimp for an additional $27. Boy, that ended up being a mistake. Not that they were bad at all, but in the end it was just too much food. They were indeed “jumbo shrimp” and full of garlic butter goodness, but I am afraid that in order to eat all of them (and I even offered bites to my family that were declined) I had to skip some (or maybe all) of the broccolini. Oh, and our filet mignons? Excellent, especially with the shallot confit and bleu cheese butter. My wife’s fish entree? While we cannot recall what it was any longer, she ended up enjoying it very much.
Finally, for dessert, we ended up getting one of each of their three offerings: the Roasted Pineapple Cobbler (me), the Warm Chocolate Toffee Brownie (my wife), and the Kona Coffee Cheesecake (our daughter). We each enjoyed our selections very much. I had seen and read online that the Cobbler was either deeply loved or disappointing; for me, it was a definite win!
Happily fed and tired from a long travel day, we decided to call it a day. Tomorrow was our first full Aualni resort day and we couldn’t wait to hit the water!
Day 1 was in the books. Stay tuned for more! Up next...Day 2 - Show Us the Water!
First of all, our cast of characters. Me (51), my wife (47), and our daughter (17); Southern Californians born and raised and San Diego is home. Disneyland veterans of countless visits, several trips to Disney World, a handful of Disney cruises, a trip over to Disneyland Paris eighteen years ago, and one prior stay at Aulani in 2018 (though we tried to return in 2020, but, well you know…fate dictated otherwise back then).
As far as I am concerned, the trip planning part is almost (almost) as fun as the vacation itself. Not only is researching the destination and potential sites and activities enjoyable, but the same goes for treats and meals. In the end, you can only hope that it all pays off and that all of the effort was worth it.
For our 2023 Aulani vacation, DISboards, Tripadvisor and Yelp, YouTube videos, online articles from Hawaiian magazines, recommendations from friends, and of course memories of personal experiences all played into our plan. This time out, it was going to be a mixture of new and old, and we could not wait!
And us, well we like to travel on our stomachs as they say, so food is always an important part of our vacations. So, making the effort to get the reservations we want is totally worth it…even at ungodly hours of the morning. Direct emails, Yelp, and OpenTable helped make that a bit easier for a few off-property meals thankfully; and as it turned out, even though we were staying at Aulani for seven nights, we only actually needed three dining reservations on property. Yes, we got them, but the Aulani website tried its best to throw a few technical obstacles in my way. For example, on all three days that I could attempt an online dining reservation, the main Sign In hyperlink failed, sending me each time to an error message page. Thankfully, I kept my wits about me and clicked on the My Aulani options instead, which then allowed me to successfully login to my Disney account. And why is that necessary? Well, it is necessary because even though the Aulani site clearly states that “dining reservations are available 30 days in advance,” the reality is that the 30 days only counts for those with resort reservations; for those not staying at Aulani dining reservations can only be made up to 14 days out. Thus, to make an Ama Ama or Makahiki reservation online 30 days prior, you must first login to the Aulani site and have your resort stay linked to your account.
In addition, I found that the Aulani Dining Reservations page worked better for me (as in actually displayed available times) when I searched for either Makahiki or Ama Ama separately, not together. Oftentimes when I set the Restaurants option to Both Restaurants, my searches returned with no times whatsoever, yet when I searched for just one specific location, then it returned times. This latter glitch proved hit or miss as I tried to replicate it. The login issue, however, was very consistent. I even reported it to their technical support team, but last I checked it was still not fixed, but it has been a while since I last checked.
Heh…and let me tell you, getting up three separate mornings at 2:45am San Diego time to login to the Aulani site and make a dining reservation was not my idea of a good time, but you gotta do what you gotta do, right? Truth is though, after the fact it may not have been absolutely necessary. I made them in this order: Makahiki Dinner for our arrival night, Makahiki Breakfast for the next morning, and Ama Ama Dinner for our final evening; and knowing that we were going in late June when the resort would most likely be crowded (but it sort of wasn’t), I didn’t want to take any chances. Turned out, at least for our dates and times, that the Makahiki dinner continued to show decent availability around the time we reserved for a good week or so. The Makahiki breakfast, on the other hand, which is a character meal of course, appeared to be the most in demand reservation. While I made ours online at 3am Pacific time, when I checked again later that morning, around 7am our time, nothing was available at or near our 8am reservation time. Lastly, for the Ama Ama Dinner reservation, we purposely made ours for 5pm for two reasons: it was our final night on property and we needed to pack that night, plus we’d like to finish our final Aulani dinner before sunset (set for 7:15pm), so that we can pop out one last time and watch it sink below the horizon from the water’s edge. All that said, when I checked Ama Ama again at 7am that morning, all of the times between 6:30pm and 7:30pm, the sunset hour, were gone, but 5pm and 5:30pm still showed availability; plus, as I originally wrote this, now over a full day since making our Ama Ama reservation, while the 5 o’clock hour times are gone, I still see times for 8pm and 8:30pm. The point is, you just never know what the demand for all of these reservations will be. The moral of the story, my friends, if it is important to you, then it is worth it to make the effort, even at 2:45am Pacific time on a work night.
OK, enough with the preface. Let’s get to the trip itself!
Our alarms went off at 3am Pacific time on a Tuesday morning. Strangely, the door to our bedroom immediately opened up. It was the teenager; up and already dressed. Who was this person and what had they done with our daughter? Well, as she quickly explained, she never actually went to sleep that night. Yes, she is quite the night owl.
Well, since we didn’t need to try to get the teenager out of bed with a crowbar, we immediately set out to get ourselves dressed and in order, grab a quick bite to eat, pet and feed the cat (who would be taken care of by the mother in law during our vacation), loaded the car with our luggage and stuff, and then hit the road to the airport parking structure. Traffic is wonderfully light at 4am on a Tuesday morning in San Diego.
Car parked, we jumped into the airport shuttle with all of our stuff and arrived at the Hawaiian Airlines outside service counter just as their staff were arriving to open up. No one was in line ahead of us, so we walked right up to the wonderfully friendly staff member to check in.
We had a direct flight between San Diego and Honolulu, plus we had purchased the upgrade to the extended space seats. According to the Hawaiian Airlines website, in select cities, which San Diego was one, purchasing these seats granted us access to the Priority Security line to the gates. While checking in and dropping off our bags, I asked the Hawaiian representative about that, but she wasn’t aware of it. I said that it was on their company website and was about to bring it up on my phone, but instead she just grabbed a stamp and pasted the word “Priority” on each of our boarding passes! Sweeeeeeet!
We then made our way into the main terminal and easily found the entrance to the Priority Security Line. Within just a few minutes, we were through security and looking for our gate…the one at literally the very end of the terminal wing. No matter, we had plenty of time before boarding. A bit of breakfast, some coffee, and bottles of water were now the priority, which we obtained, but let’s just say none of it was anything to write home about, except the price tag, but what do you expect in an airport?
Eventually boarded and in our seats, my wife and daughter sat in the two by the window while I sat across the aisle from them in the 2-4-2 seating offered on this flight. This was our first time flying Hawaiian airlines and we were looking forward to it. The flight would take a little under 6 hours and was thankfully uneventful. The little screen in the seat in front of me pixelated in the center a bunch during videos, but I still managed to occupy some of my travel time playing a few of the games it offered. They did offer a hot breakfast of sorts, but like the food in the airport, it wasn’t anything special…but the two cans of POG juice I enjoyed during the flight was grand!
Upon landing, we made the trek to baggage claim and ended up waiting more than I hoped for our bags to come out. Thankfully, all three did come out and I am always thankful for that because in my lifetime that hasn’t always been the case.
We booked an airport shuttle to Aulani with Hele Hele Transportation. Unfortunately, there was a little miscommunication as we followed the instructions I was provided, walking out and down to a designated area, only to not find any person or any vehicle indicating the company. I then checked my phone and found a voicemail, indicating that someone was waiting for us back at baggage claim. So, we walked back, but found no one. I called the number back and got a live person. They had been at baggage claim, but were now over in the designated pick up area…where we already had been. Sigh. So, we walked back over and this time successfully found the right person and boarded the awaiting van, which by happenstance was filled with another family from San Diego.
The drive out to Ko Olina was just fine. A little bit of traffic, but nothing major whatsoever. Honestly, if you have ever dealt with traffic in a major city, the traffic on Oahu, even during busier times is really not a huge deal.
While en route, my wife noticed an alert on the side of the highway, indicating that the H3 was going to be closed that coming Saturday for several hours. Knowing that it was on my list of things to do later during our vacation, when we had a rental car for a couple days, she asked me when I had that planned for. Not having seen the sign myself, I happily responded, “Oh Saturday.” To wit she broke the news. Bummer. If you have never driven up the H3, then you are missing out on one of the most beautiful stretches of road in the world in my opinion. Thankfully, we’d driven it before, but I was sad that we couldn’t do it this time out.
We arrived at Aulani around 11:30 am and given the time we figured that we’d have to check our bags and enjoy some of the resort amenities for a while until our room was ready. While my family grabbed a seat in the entrance lobby space, I lined up at the front desk. Before I could be called up to the desk by a CM, another one, tablet in hand, approached me. They asked if I’d checked in online ahead of time, which I acknowledged affirmatively. Beckoned to follow them, I was escorted out of the front desk line and taken back to a desk outside of the front doors. Apparently, this was the check in desk for those that had already checked in online. If there was a sign identifying this fact, I didn’t see it, but then I was totally swept up in the “arriving at Aulani” moment.
A few bits of information on my part, followed by some taps on their tablet on their part, and then I was told that our room was ready and handed our room keycards! If I am honest, I was blown away! Happily perplexed, I wondered why I hadn’t been texted earlier, so I pulled out my phone and guess what I saw?! Yeah, it was a text from Aulani welcoming us to the resort and notifying me that our room was ready. Yay!
Our room was 1020 in the Waianae Tower; categorized as a partial ocean view (which was what we had booked, so no Pixie Dust room upgrade for us, which was completely fine), it looked out towards the ocean through a gap between the tower on the left and the Four Seasons resort off on the right.
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If we looked straight down from our balcony, there was a pathway leading from the back of the Ulu Cafe and the former adults pool (“former” in the sense that it’s not only for adults any longer) to the base of the building where there was an entrance to the Laniwai Spa. Glancing down and a tad to the right, we looked upon the exterior hydrotherapy area for Laniwai. And as a bonus, on one of the beds rested a teal bag, emblazoned with Stitch and “Aloha from Aulani”.
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Now, first things first…we needed our Aulani refillable mugs and that day’s pool wristband (those are so much fun to collect)! Priority #1 were the mugs, especially since I had seen on social media about a week prior that Aulani recently got a metal mug back in stock. Thankfully, it was at Ulu! Following the rules, we had to go directly to the cashier and purchase our chosen mugs. We simply pointed to the three that we wanted and then charged it to our room. Receipt in hand, we then went back to the rear service counter in Ulu to obtain our mugs! Sweeeeeeet!
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Next, we rinsed out and attempted to fill said mugs. Easier said than done I am afraid…as began our week long saga with all of those darn soda dispenser machines around Aulani. Pick a situation…no carbonation, out of a type of drink or flavor add-on, no ice, or just completely offline. Have to admit that it was pretty darn annoying. Overall, it certainly didn’t ruin our vacation, and on a plus side I guess, we got to walk around the resort quite a bit looking for working soda machines. One time I ended up just walking up to a bar and asking for a Coke because the machines were all down at that moment. Thankfully, the bartender agreed, but by policy had to give me the soda in a plastic cup, which I then poured into my mug. I will say this though, when the machines did work, the Peach Sprite became my absolute go to for liquid refreshment. Yum!
Priority #2 was booking our sailing canoe experience, so once we got our mugs sorted, I headed down to Makiki Joe’s along the beach to get that reservation. I had read that bookings could only be done the morning of the sailings, but I also read that this was not the case, so I figured that it was best to just ask in person. Boy, am I glad that I did because the answer that I got was up to 1 week in advance, but it did have to be done in person. Knowing our schedule for the week, the best day for us was the upcoming Monday, which would be our last full day at Aulani. Stating this preference, they pulled out the following week’s folder and checked the sign-up log. That Monday was wide open, so the next question was what time. Knowing that both I and our daughter deal with a bit of motion issues, I mentioned this and the CM responded that the earlier sailings were better because the water tended to be more calm. With that, we booked the second sailing in the morning, which I believe was 9am or something close to it. Oh, and when you book, you have to pay up front, but you can charge it to your Aulani room account, which is what I did.
At this point, we agreed that it was time for lunch. While my wife very much wanted a poke bowl from Ulu Cafe, my daughter and I had something a little more cooked in mind. Off to Mama’s Snack Stop we marched and ordered chicken strips for her and the famous coconut shrimp for me. Short version, all three of us very much enjoyed our selected items! Ok, the chicken strips are standard Disney chicken strips, but the poke bowl and the coconut shrimp both lived up to all of the hype we had seen and read about online.
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During this time, one thing that very much stood out to us was the crowd. There were a lot of people at Aulani that day; a lot! Which may have helped explain why the Mickey-shaped Spam Musubi sold out in literal seconds according to a CM in Ulu (more about them later). Given that it was our arrival day, we kind of feared that this crowd level was a harbinger of doom…that it was going to be this packed our entire stay. Thankfully, as the week played out, today proved to be an aberration. The rest of our stay was by no means empty, but there was certainly an obvious drop in the number of people at Aulani the very next day and afterwards. I don’t know, is it a Tuesday thing?
Finished eating lunch and pool wristbands claimed, we separated, with my wife heading back up to the room for a bit, graciously taking our mugs, and my daughter and I choosing to walk around and scope things out a bit. Ultimately, we ended up on the pathway along the lagoon and at Little Opihi’s, where I had to get a treat off of my Aulani bucket list…the White Chocolate Dipped Pineapple Quarters with Toasted Coconut Shavings!
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A few words about the Pineapple Quarters…first and foremost, you get two separate white chocolate enrobed pieces of pineapple, each on their own stick, which ended up being perfect because one for me and one for my daughter. I guess that I should have inferred that there was more than one given that the word “Quarters” is plural, but it never actually crossed my mind. Secondly, these things are frozen! Again, I hadn’t thought about it beforehand, but when I read about them online and saw them mentioned in videos, I swear that I don’t recall this fact being mentioned. Third, while very tasty, chunks of the hard white chocolate and coconut shavings coating simply fell off and down to the ground with each bite I attempted. Both of us must have easily lost a third of the coating as we walked and ate. Still…worth it!
Ultimately, we chose to follow the path along the Four Seasons, going off to the left into a shady outcropping along the lagoon. Here, there was a perfect open space, simply perfect for taking pictures of the resort:
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Eventually returning back up to the room, we all finished unpacking (after calling housekeeping to get more closet hangers because they never have enough hangers in Disney resort hotels) and then meandered down to check out the two main shops (the first of many visits this week) and then finally over to Makahiki for our early-ish dinner (remember, our body clocks were still 3 hours ahead). I know, I know, many others have a harder time adjustment than us, but still it was dinner time.
As you know, the dinners at Makahiki are now served prix fixe for three courses (we sure do miss the buffet, but that’s ok). Our table was out under the open sky, which was great as the weather was perfect and the restaurant really wasn’t that busy at all. Our server very quickly greeted us and provided some information about the meal service and drink options, then left us for a bit while we perused the menus. He returned a short while later to get our drink orders, to wit my wife requested a Tropical Itch (no ingredients listed here and you will see why in a second), me a Li Hing Rita (tequila, Triple Sec, sweet and sour, and li hing powder) , and our daughter a Strawberry Guava Island Cooler (strawberry, guava, and lemonade topped with Sprite). As he turned to walk away with our drinks order, the server immediately spun back around to confirm with my wife that she wanted the Itch or the Mai Tai. She confirmed the Tropical Itch, he acknowledged that, turned away again, and headed off.
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Several minutes later, our drinks arrived via a different server, along with the complimentary bread service. Neither my or my wife’s drink looked exactly like the images in the menu, but they looked close enough we thought. As it turned out, mine was what I ordered (and amazing if I may say; sweet and sour and fabulous; image is above), but after several sips of her drink, my wife concluded that she got a Mai Tai instead of the Tropical Itch that she had ordered. It was still tasty she said, and with this being our first night at Aulani, she figured that she’d have other opportunities to try the Itch, so she simply enjoyed it.
The food was very good, not spectacular, but very good. My daughter and I both ordered the Wedge Salad, while my wife got the Caprese Salad. For our entrees, my daughter and I again matched, both getting the 8oz Filet Mignon, and my wife ordered the Local Catch of the Day. I also added the four sauteed jumbo shrimp for an additional $27. Boy, that ended up being a mistake. Not that they were bad at all, but in the end it was just too much food. They were indeed “jumbo shrimp” and full of garlic butter goodness, but I am afraid that in order to eat all of them (and I even offered bites to my family that were declined) I had to skip some (or maybe all) of the broccolini. Oh, and our filet mignons? Excellent, especially with the shallot confit and bleu cheese butter. My wife’s fish entree? While we cannot recall what it was any longer, she ended up enjoying it very much.
Finally, for dessert, we ended up getting one of each of their three offerings: the Roasted Pineapple Cobbler (me), the Warm Chocolate Toffee Brownie (my wife), and the Kona Coffee Cheesecake (our daughter). We each enjoyed our selections very much. I had seen and read online that the Cobbler was either deeply loved or disappointing; for me, it was a definite win!
Happily fed and tired from a long travel day, we decided to call it a day. Tomorrow was our first full Aualni resort day and we couldn’t wait to hit the water!
Day 1 was in the books. Stay tuned for more! Up next...Day 2 - Show Us the Water!
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