we are booked at rpr in december for $181 a night. they said we couldnt get the platnum upgrade because we have 4 people and the king suites only sleep 3, so we were just given the water view upgrade:need to edit this; just rebooked under ap rate $149 per night. NEED TO EDIT AGAIN... received a call from universal reservations. they told me they will not honor my platinum upgrade if I use the ap rate. They said if I want the waterview room I need to pay the $181 rate. I agreed to that rate but I'm a bit p.o.'d about it.I couldnt get the suite upgrade Im entitled to and I cant get the best rate available as an annual pass holder.Not exactly the loyal customer rewards I was hoping for