There should be a brochure on their desk and inside that is the information for the current 'Future Stay Offer' (aka BounceBack).
They can also call x8844 from their room to ask for details. This is the information about the current offer but note: Some dates/room categories may already be booked. This offer has been in place since October 2017 so availability is decreased.
2018 room only bounce back
Released October – 2017
30% off deluxe villas – excludes 3 bedroom villas and bungalows at Polynesian
30% off deluxe resorts
25% off moderate resorts
20% off value resorts – excludes Little Mermaid rooms
Valid for most nights 1/1-1/3/18, 1/7-1/11/18, 1/15-1/18/18, 1/21-1/25/18, 1/28-2/1/18, 2/4-2/7/18, 2/11-2/15/18, 2/19-2/22/18, 2/25-3/1/18, ¾-3/8/18, 4/3-4/5/18, 4/8-4/12/18, 4/15-5/24/18, 5/28-8/30/18, 9/4-9/29/18, 12/7-12/22/18
Dial extension 844 from your in-room phone or call 407-939-1923. Book on or prior to your check out date (which must be on or before 8/15/18)
Moderate and deluxe suites may be available at lesser discount. Deposit is required at time of booking. Value resorts are excluded 4/26-4/30/18, 5/3-5/6/18, and 5/10-5/13/18