Based on the excellent reviews of CB, we decided to save a few bucks and stay 4 nights after the end of a Disney Cruise (4/29-5/3) and are still here now. I have to say that I am SHOCKED at how horrible the upkeep is, the construction, the customer service, pretty much everything (except the buses) has been really sub-par. Here are some examples - garbage piled up all day on the lazy river. People just dump drinks and things off the sides and they are never picked up. Clean towels are never refilled so all the bins are empty at about 2 PM. There are stains all over the ground and you have to step on worms to get from your chair to the pool. We went to the park from 8-3 and still didn't have housekeeping and clean towels. Of course my kids wanted to nap but I couldn't let them as I have to call for service (it's hot and I would like a shower please). They came and left the place a real mess. They did not even wipe down the main table. Everything was clear and put away. I promise it was not a mess. It was an empty table with some ketchup. So basically had to come and clean the room with just soap and water. I don't have the right materials for this!
Now let me mention that my standards are super low. My favorite place to stay is Fort Wilderness in a rented RV so I know about roughing it. This is something different where the garbage is piling out of the bins and is just getting generally dirty and unkept.
One last thing is the parking situation and views are terrible. With the new water park they make you park your car in a tiny corner and if you are like us at the end of Americana, it's a 10 minute walk an that's if you can cut through the pool. They frequently lock the gates a lot due to weather and then it's much longer of a walk.
So has anyone stayed here recently and noticed that this place is getting dirty and is not upkept? I wanted to let other know who were thinking of downgrading that this is a serious step down. We usually stay Royal Pacific onsite and my husband (who always grins and bears it) can't stop complaining about the bed, the crowds at the lazy river, the construction noises and the lack of housekeeping. Ugh! This is the first trip I planned where I got the hotel so wrong so I may get him back to Orlando one day, but no time soon. He wants to not renew his Uni AP now.
Now let me mention that my standards are super low. My favorite place to stay is Fort Wilderness in a rented RV so I know about roughing it. This is something different where the garbage is piling out of the bins and is just getting generally dirty and unkept.
One last thing is the parking situation and views are terrible. With the new water park they make you park your car in a tiny corner and if you are like us at the end of Americana, it's a 10 minute walk an that's if you can cut through the pool. They frequently lock the gates a lot due to weather and then it's much longer of a walk.
So has anyone stayed here recently and noticed that this place is getting dirty and is not upkept? I wanted to let other know who were thinking of downgrading that this is a serious step down. We usually stay Royal Pacific onsite and my husband (who always grins and bears it) can't stop complaining about the bed, the crowds at the lazy river, the construction noises and the lack of housekeeping. Ugh! This is the first trip I planned where I got the hotel so wrong so I may get him back to Orlando one day, but no time soon. He wants to not renew his Uni AP now.