reiella
DIS Veteran
- Joined
- Mar 29, 2010
Being charged in full for CRT happens a lot. Computer glitches or CM glitches? Who knows? None of this was your fault, and so as a guest, they should make it right in any way they can.
Just chiming here, even if it isn't the TA's fault [honest mistake/problem on Disney's part/whatever], it's the TA's responsibility to fix with the guest, whether it's arguing with Disney to get reimb'd, or soaking the currency exchange loss out of pocket.
In regards to the booking change, that sucks . With CRT though, there's really not much that they can do. It's not as if they can squeeze another table in for a given time-frame. Can keep calling hoping for the old time-slot to open up again [or rather, have your TA keep calling and trying to get that timeslot].
Hindsight is a good thing, but not too helpful in addressing the now .