MicheyMouse
Mouseketeer
- Joined
- Apr 4, 2019
I appreciate that they are putting a temporary pause on new ticket sales and reservations as they work out the pre-arrival reservation system. I'm sure the call-center cast members appreciate that as well. I feel for them and the amount of calls they've probably fielded through all of this uncertainty. It is nice that they got to work from home during all of this (had a call with one last week to cancel a cruise).
It's a problem for those of us with pending reservations though. If simply cancelled and refunded, what happens if you applied a gift card to partially pay for the resort? I didn't keep the cards.