haPevraftr
DIS Veteran
- Joined
- Jan 24, 2011
I used to be an owner so I know Bonnet Creek is great, problem is right now I have booked thru Vacation Strategy and although they answer all of my calls and always respond promptly we have added some additional family members to our group and needed to upgrade toa 3 bedroom. Quote was 1800.00 total which was only 250 higher than the 2 bedroom we had for 10 nights in July. OK so now that we have changed 25 days out I was told that we would not get a confirmation in my name and that we should check in with the emailed quote, and that we wont be in the system until then. OMG, I have babies, kids and all types of family flying in, i am so afraid we wont have anywhere to stay. Any thoughts or help on this one? Oh, Ahmir, who answers Humairas phone gave us an exception to pay the balance upon check in because I'm so afraid, that still doesnt help when it comes to having a place to stay.
Did VS guarantee that you have a room or not? How can they send you there without promising you a reservation? How recently did you change to the 3 bedroom? We have a 3 bdrm pres. booked through them for 9 nights in Dec/Jan. Months ago, when I booked it, I requested (and she sent to me) the copy of the reservation in the owner's name so that I knew there was in fact a room booked for the correct dates. I trust that it is their plan to put this in my name at that time, but now your situation makes me a bit concerned.