You are not going crazy.. I started trying on Monday morning at 6am, had a desktop, 2 lap tops and my ipad trying to get a reservation at any restaurant. I was only able to book the 1st day online. Every time I picked a time for my reservation it would reset back to the original screen. Drove me crazy. I had to call at 7am, but by the time my call went to a representative it was 8am... Still having trouble 2 days later.. I don't know what is going on with their online reservation system. But after planning for over 6 months already, its very disappointing to see the time you want for a certain restaurant disappear before your very eyes..