We're back from our trip and had a fabulous time! Just wanted to let everybody know that we used Tiffany Towncar Service (
http://www.tiffanytowncar.com/wordpress/reservations) and were extremely pleased. We requested Renata as a driver based on other posts that we'd read in the past and she was amazing! We emailed the company Sunday morning before we left and got a quick response back from Maritza... she was very polite in the email and confirmed everything including our grocery store stop. I mention that she was polite because I had read some previous posts that said she wasn't very friendly if you had to deal with her on the phone, but we had a completely positive interaction with her via email.
Renata was so nice and friendly, her car looked brand new and was extremely clean and comfortable... we loved that she had the car parked just a few steps away from the baggage claim area in a private covered area. I expected it to be out there with the busy taxi's etc but it was in a nice quiet spot that made it easy to load our bags etc.
She told us lots about the parks during our drive (it was our first visit to Universal) and even pointed out Hogwart's on our way which I was extremely excited about!
We stopped at Publix on our way and it also had a liquor store right next door so I went to one and my husband went to the other and we were in and out in just a few minutes. When we arrived at our resort she also pointed out the easiest ways to get over to the parks. Anyway, that's a lot of rambling, but just wanted to take the time to come back and leave feedback since we were so impressed with their service. It costs $75 one way or I think $130ish round trip. We only booked them for one way because we had read that we could get a private car back to the airport easily from the ones waiting out in front of the hotel.
I wish we had went with Tiffany roundtrip because we were not impressed with the driver that the hotel assigned us on the way back. I can't remember the name of the company the hotel used, but it was some sort of "private limo company". Our driver was not really friendly (though not rude), his Suburban was not comfortable and he was was a very aggressive driver. He drove way way faster than the posted airport speed limits and was even pulling up the electronic payment app on his ipad while he was driving. Just to be clear, this is the private company that Royal Pacific used, not a Tiffany car. I'm sure some of the drivers that the hotel uses are great, but I am assuming it's luck of the draw. There were 3 out there waiting and we got the one that was next in line. On a positive note, it was only $55 (plus tip) which wasn't that much more than a cab and we didn't have to make any sort of reservation for it which allowed us to be more flexible on our departure time.