When they get the newest remodel they get music - and it's the worst playlist of all time too. I'd rather hear nothing. Their reasoning used to go like this:
"When you walk into Walmart, what do you immediately hear?"
"BEEP. BLIP. BEEP. CALL FOR...."
"When you walk into Target, what do you hear?"
"..."
"Exactly."
The quietness made for a more upscale experience. That's why they would use walkie talkies instead of a PA and hada drop ceiling as opposed to the warehouse style. They have changed a lot since those days though, and not for the better.