mrs. magoo
DIS Veteran
- Joined
- Dec 10, 2003
I am so frustrated with Jet Blue right now that I could scream. I made my reservations in August knowing that this is a very busy time to fly (I did get great rates though). We are flying out of Buffalo so we have to drive there from Rochester. My frustration is that I picked out my seats when I bought the tickets for all my flights. Same seats same row for everything. The flight home was changed 2 times and I changed my seats both times. Being slightly obsessive complusion I went on the check last night (we leave on Saturday) and suddenly we did not have seats on the flight from Boston to Orlando and coming home from JFK to Buffalo. I call Jet Blue say I have my print out in front of me with my seat numbers - lady says nothing she can do and has to separate us 3 in one row with 2 rows separating the other 3. I pity the parties between us. This made me upset, but the kicker is on the return flight there are no seats together. She spent 15 minutes looking up the info and basically said that there was nothing she could do, but at check in they could try and put us together. This is completely not cool. I have 4 children - the oldest is 9 and the youngest is 4. My 6 year old has some sensory issues and there is not way that they can be everywhere on a plane. I don't really know what to say to Jet Blue. I am sorry that this got long - but I needed to vent
Thanks for any information.
kathe
Thanks for any information.
kathe