Heads up on Thrifty rental

[emmabelle]

wanted to report on a mostly POSITIVE Thrifty experience.

found this thread on a search and hoping for a similar positive experience.

4/26 to 5/3 - Compact

Thrifty $195
Alamo $409

we always use Alamo so hopefully I won't regret using Thrifty instead. A $200 savings is a lot of money.

 

[kittylady1972]

I have never understood this. What other people wear does not affect my dining experience in any way. I don't get why people care what others in the restaurant are wearing. Now I can understand being irritated about the inconsistency of the enforcement of the dress code on a personal basis. Like the PP posted about her husbands shoes, and it wasn't indicated in the policy that he'd need specific shoes. That would irritate me. But I could not care less if the people at the table next to me were wearing park clothes, or in a swim suit cover up and flip flops, or a suit and formal gown. None of that affects the quality of the meal or the experience I have, or what I wear myself.

found this thread on a search and hoping for a similar positive experience.

4/26 to 5/3 - Compact

Thrifty $195
Alamo $409

we always use Alamo so hopefully I won't regret using Thrifty instead. A $200 savings is a lot of money.

Hopefully it went well for you. We arrive today and I have Thrifty booked again. We had a 2nd positive experience in March so here's hoping for the trifecta!

 

[delsol]

I have rented from Thrifty/Dollar (same counter) in MCO probably 10 times in the past year.

Most of the agents at the counter were just trying to get their job done with minimum interactions.

A couple would confirm my personal insurance company (providing coverage) and that I was not paying for additional coverage and were fine with that.

There was one lady that seemed on her own planet though. She did the whole dramatic song and dance about coverage and me needing to cover stuff in case of an accident that my insurance would not. I just ignored her. I'm betting you got her and that she expanded her spiel.

The best way I found to deal with all this is to sign up for both of their "skip the desk" programs (not sure what each are called). These options were discontinued at MCO for some time but opened up again (I think in the winter).

Now I just skip the sometimes 30+ minute line and go to the kiosks across the road and in the parking garage.

The people that work them are nice (not salesman pushy type) and just need to see you info before pointing you to your waiting car or the row (if they have not assigned you yet). So much better experience and faster.

 

[kittylady1972]

Most recent Thrifty experience this week...not as good as the last two times and there is still an outstanding issue...we will see what happens.

Arrived on time for my rental, name on the board along with many others, none of them had spaces just see agent. We had an agent who pretty much said nothing to me the entire time as she was looking up my reservation. Now I had reserved a Compact I think...and the total price for 4 days was ~$116. The counter person took some time but eventually she led us to the car, a really nice 2024 Toyota Camry. Sadly I did not check the portfolio...mistake for me.

Returned vehicle well within designated time, that went very well as usual. Receipt emailed to me...where I found my actual total was ~$170. Excuse me?

I later looked in my portfolio which had two records...the one with my original charges and expected total and a second one (I guess from when we checked in) with totally different rates and the total. So later that night I went online to the Thrifty FB page and started a chat requesting details about the change. They requested a copy of my original reservation (which matched the ~$116 one in my rental portfolio) and said they will be issuing me a refund for the difference. I'll keep you posted.