- Joined
- Aug 18, 1999
That's what we are told but how are wait lists really handled?
Wait lists are a pain for MS. They create extra work and prior to the new rule they really created extra work. Why were we not always contacted by phone or email when our wait list were filled? Because it created extra work. Why aren't we contacted now? Because it creates extra work.
Here is an example of a wait list for a member if they requested any studio at AKV.
Value Studio Jambo
Standard Studio Jambo
Savanna Studio Jambo
Concierge Studio Jambo
Standard Studio Kidani
Savanna Studio Kidani
Coincidence that the new "two only" rule went into effect prior to Kidani being available?
I have been told by MS that wait lists are matched at night so call back every day at the end of business and you might get what you want without a wait list.
Conversely, I have also been told by MS that wait lists are matched all day long so calling every day won't help.
Which is it? seems like MS doesn't really know.
How many members have reported that they just happened to get their match when they called in. Coincidence?
I have also been told by MS that the wait list software has problems and that the more requests a member had, the more problems it made for the software. Instead of fixing the software, they reduced the number of allowable wait lists.
Members pay for MS through their dues. If a change results in less work for them, members benefit.
You may have a point about changes benefiting Disney (I personally don't agree), but this example does not support your opinion.