There seem to be a lot of people posting as ‘Disney CMs’ out there whose advice doesn’t even sound like they have been in the parks, much less work at one.
I get into some of those same things on Facebook groups.
There was a recent one discussing pool hopping. Most of the posters said it’s perfectly fine. A couple said it’s not OK and that there are fences around the pools and signs that say the pool is for guests of that resort only. Then, other people posted that they pool hopped and didn’t see any signs.
So, I posted pictures of signs.
On that same page, multiple people posted that guests using wheelchairs get taken directly to the front of lines - it doesn’t matter how menyu wheelchair users/families of wheelchair users post test is not correct - the original poster will almost never back down.
from what I have read wonder if CM is from overseas park because it seems that is required there if I have read right
It is true that the Disney parks outside of the USA do require proof - either in the form of a government disability card (which the US does not have) or a Doctor letter.
The reason the US parks don’t require a doctor’s letter is that the ADA states that a person with a disability can’t be required to provide proof of disability in order to receive reasonable accommodation. Disney doesn’t want to get into even the appearance that they are requiring proof, which is why the CMs refuse to look at letters.
Many people think HIPAA is involved, but it is not. HIPAA has to do with healthcare workers, healthcare facilities and insurance companies accessing and sharing information. Disney is not subject to HIPAA since they are not healthcare providers/facilities.
As a healthcare worker, I am only allowed to access information I need in order to do my job/provide care and I can only share it with others who need that information to do their job/provide care.
As a patient, I can share my medical information with whoever I want. If I want my doctor to write a letter about my medical information, HIPAA would not prevent the doctor from writing it, prevent me from showing it or prevent snyone from looking at it.