Raenstoirm
DIS Veteran
- Joined
- Sep 20, 2007
FYI for anyone trying to call Disney to make reservations for anything, the BoG ressies have destroyed the system. Dont call today!
Only at Disney could reservations for a restaurant opening bring a call center to its knees. Not sure if this is a byproduct of the dining plan, but IMO seems like a lot of fuss over nothing. I could understand if this was comparable to dining in the castle with the princesses, but unless I am missing something, it is just a restaurant themed to BatB.
To each their own.
Raenstoirm said:Perhaps a mod should combine them?
the BoG ressies have destroyed the system. Dont call today!
Only at Disney could reservations for a restaurant opening bring a call center to its knees. Not sure if this is a byproduct of the dining plan, but IMO seems like a lot of fuss over nothing. I could understand if this was comparable to dining in the castle with the princesses, but unless I am missing something, it is just a restaurant themed to BatB.
To each their own.
*MomTo2Princesses* said:Fishermans- Did the automated system give you an opportunity to enter a credit card number to guarantee your reservation? As of this morning, it did not, and everyone who booked through the automated system had to call back and speak to a CM I give a credit card#. Just a heads up!
Fishermans- Did the automated system give you an opportunity to enter a credit card number to guarantee your reservation? As of this morning, it did not, and everyone who booked through the automated system had to call back and speak to a CM I give a credit card#. Just a heads up!
fishersman said:No it did not. I was surprised too. After reading the responses, I went in this morning and checked and the reservation is still there. I had figured they got my credit card number from my one of my other ADR's as I had to give my phone number. I'll call later today to see what's going on. I do think that it would be pretty rotten for Disney to delete a valid reservation because their system failed to ask the proper question or tell you to call back. I don't think they expect everyone making reservations to be reading this board or know to call back.
No it did not. I was surprised too. After reading the responses, I went in this morning and checked and the reservation is still there. I had figured they got my credit card number from my one of my other ADR's as I had to give my phone number. I'll call later today to see what's going on. I do think that it would be pretty rotten for Disney to delete a valid reservation because their system failed to ask the proper question or tell you to call back. I don't think they expect everyone making reservations to be reading this board or know to call back.