We've eaten there three times now. 1st time was a blast...we had Cousin CHris and he was a hoot. The food was terrific. Would have given it a 10!! 2nd time...not so terrific. We tried to eat rather early in order to catch Fantasmic that night. If I remember correctly we had PS for several hours before the show started. Our server, a woman, wasn't 'on' for the most part. No different than any other restaurant server. We had to keep asking other servers to go find her if we needed anything. We had told her we were going to Fantasmic that evening, so we didn't want to dilydally over dinner. Seems she didn't grasp that concept. We asked for our check and it took her 25 minutes to get it to us, after many requests for it!!! We got to Fantasmic about 20 minutes before the show started. Seating was incredibly crowded and we got put in handicapped seating intended for 2 and there were three of us.
But, the last time we went last Aug it was very good!!! Our server was a hoot. And the poor people around us were really misbehaving and having to pay the price!!! So, our faith has been restored and my dd and I are going back in June. In fac, I just got off the phone from making PS for that one!!
And we have always loved the food...it is just wonderful. The only time it was iffy was when dh strayed from the normal and tried a steak. I don't think that's one of PT's strong points!!