We just got back from our first ever cruise. We were on the Disney Fantasy, and it exceeded my expectations at every level. I wrote numerous thank you notes and cast compliments.
However, on embarkation day we had an upsetting run in with a cast member.
We were exploring the ship, and wondered into the Skyline club. A big group of people were inside and stopped to stare at us. I explained that we were just exploring and the bar tender told us it was a private class going on. We apologized and left. Seconds later, as we were exiting into The Tube, the bar tender ran up behind us and grabbed the door from us and started checking it out. She then accused us of forcing the door open. We told her we hadn't forced anything open. It was unlocked. We just opened the door and went in. There were no signs or anything. She just continued telling us we had forced the door open, so we just left. After we left, we saw that some of the other clubs had signs in front of them about the private class, but the door we went through didn't. I then saw the bar tender going down the hall to grab a sign.
I feel like this was so uncalled for. First of all, it is on her to make sure signs are up and doors are locked. Secondly, it was a non-issue. We litterally apologized and left the second she told us it was a private class. Why in the world would someone feel the need to escalate that situation by chasing us down and making baseless accusations against us? Did she really think we wanted to be in her class so bad we were ramming down doors or picking locks to get in? I did tell another crew member, one in a white uniform, who apologized and assured us they would use signs from now on, should I just let it go?
However, on embarkation day we had an upsetting run in with a cast member.
We were exploring the ship, and wondered into the Skyline club. A big group of people were inside and stopped to stare at us. I explained that we were just exploring and the bar tender told us it was a private class going on. We apologized and left. Seconds later, as we were exiting into The Tube, the bar tender ran up behind us and grabbed the door from us and started checking it out. She then accused us of forcing the door open. We told her we hadn't forced anything open. It was unlocked. We just opened the door and went in. There were no signs or anything. She just continued telling us we had forced the door open, so we just left. After we left, we saw that some of the other clubs had signs in front of them about the private class, but the door we went through didn't. I then saw the bar tender going down the hall to grab a sign.
I feel like this was so uncalled for. First of all, it is on her to make sure signs are up and doors are locked. Secondly, it was a non-issue. We litterally apologized and left the second she told us it was a private class. Why in the world would someone feel the need to escalate that situation by chasing us down and making baseless accusations against us? Did she really think we wanted to be in her class so bad we were ramming down doors or picking locks to get in? I did tell another crew member, one in a white uniform, who apologized and assured us they would use signs from now on, should I just let it go?
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