Cruise and Theme Park Operational Updates due to Coronavirus

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Just got a response. She basically confirmed that the "matrix" that CMs were given yesterday ended any pixie dust upgrades. Looks like we could've lucked in to an upgrade if she had called for us Monday. Now CMs can only make comparable lateral moves unless that resort category is full, and she said they're actively discouraging any late-2020 changes now because there is a chance the remaining resorts will reopen. Also said the phones have been closed all day so she hasn't been able to get through to make any changes today.

I'll mail that TA a wine slushy kit if they slip that "matrix" screenshot under the door for everyone to see! TA probably deserves multiple kits anyway!
 
Watching Prince Charming Dev's new video on YouTube from his Saratoga Springs stay this week. He said the lifeguard at SS told him each resort is only taking 20% of resort capacity right now. Take that with a margarita's worth of a salt.
I watched that too. It's not true though because it's DVC. They could be 100% full if people booked it. Looked like occupancy was less than 20% though but legally they can't cap a DVC property like that.
 
apologies if this has already been covered, but do the water parks count as your days park reservation or is it just the four theme parks that you have to reserve.?
 
A slight update to my resort woes that isn't really informative, lol...

Booked at POFQ 12/1-12/5.
- TA originally thought we'd be moved into DVC on 6/22
- Then the resort reopening list came out Sunday, so she said she'd call to see what our options were
- Then Monday, she said she decided not to call and ask about our options, and that we should just wait and see

After lots of thread reading, I reached out to my TA this morning to ask if she would at least find out what options we might have for our move right now, and told her I've seen reports here from people who have been moved from mods to deluxes with no rate change. (We really want to be at POFQ but would jump at our few bucket list deluxe resorts if they were offered at our current rate. We aren't interested in CBR/CSR.)

Just got a response. She basically confirmed that the "matrix" that CMs were given yesterday ended any pixie dust upgrades. Looks like we could've lucked in to an upgrade if she had called for us Monday. Now CMs can only make comparable lateral moves unless that resort category is full, and she said they're actively discouraging any late-2020 changes now because there is a chance the remaining resorts will reopen. Also said the phones have been closed all day so she hasn't been able to get through to make any changes today.

So I guess we keep on waiting to see if POFQ opens up later on!

It's frustrating to get one thing from the TA and see other things on the boards... and can't call to try any moves ourselves because we went through a TA this time. Sigh.
Bummer, sorry :(

I'm in the same boat with the TA thing kinda. I've always done all the booking and plans myself, but back in April a TA reached out to me based on trouble with the free dining recovery deal that was offered for impacted March stays and I had her book me for August. Disney couldn't discuss it with me because it was through a TA so she had to talk to them and then relays info to me, but I'm not so sure how I feel about not having "control" over my own trips. I've never used a TA before, and she has been very sweet and accomodating and I do feel bad for her that her commissions have been slashed by a lot. She also said she's had a LOT of angry people over Disney's new requirements which makes me feel even worse for her. But I like being able to adjust things as needed without delays so I doubt I will use a TA in the future, and it sounds like Disney couldn't care less about TAs in this current climate with their new policies for the forseeable future.
 
I’m sorry let me clarify what I was able to do. I already had tickets. A 5 day base ticket. I was able to change it to a 6 day base ticket (or any change for that matter) online.

How/where were you able to do this online? I’m in the same exact situation. 6 day resort stay in late July with 5 day park tickets Would like to add a 6th day but can’t seem to do it online.
 
We’ve all but given up hope that the water parks would be open by our trip and are well into universal as a contingency plan for those days. I do wish WDW would update the website though. Those park hours are teasing me
 
I just keep looking at my plans in MDE and clapping my hands with glee!!!
🤗🤗🤗

I love this new system. I'm not worried about fast passes and now I just can pick where we want to eat knowing already where I'll be that day.

Only up in the air is park hopper, which I hope comes back, but I'll survive if it doesn't.
 
So...nothing official nor confirmed but.......just on with our travel agent and he said that there may be an announcement coming from Disney later today about pushing back the opening dates in response to the rising cases and the petition from CMs. We were all set to go August 7th, got out park reservations...just devastated.

I think with everything going on, it could look bad if they go ahead with the re-opening. Especially with more and more "leaks" from CMs being scared to work. I actually just asked earlier if it was possible it would get delayed.
 
apologies if this has already been covered, but do the water parks count as your days park reservation or is it just the four theme parks that you have to reserve.?
Perhaps that's another reason they're not opening yet! Disney just cant decide how to manage that aspect??
 
apologies if this has already been covered, but do the water parks count as your days park reservation or is it just the four theme parks that you have to reserve.?
water parks won't be open. I think when they do open they will just be first come first serve since they aren't the main draw but again no opening date for them yet.
 
I think with everything going on, it could look bad if they go ahead with the re-opening. Especially with more and more "leaks" from CMs being scared to work. I actually just asked earlier if it was possible it would get delayed.
As we've all learned these last four months, ANYTHING is possible, good and bad.
 
apologies if this has already been covered, but do the water parks count as your days park reservation or is it just the four theme parks that you have to reserve.?
There has been no reopening date announced for the water parks.
 
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