Cannot_Wait_4Disney
The Colombo of Cippolini.
- Joined
- May 18, 2005
the replacement was the fault of some crazy bread pudding lover!!
How'd that one get out? I mean err um, There is no truth to the rumor that I caused the change.
the replacement was the fault of some crazy bread pudding lover!!
I normally take negative reviews of a popular place with a grain of salt. Any restaurant that serves so many people is statistically bound to miss sometimes, and with so many different expectations/tastes, it is hard to please everyone. But this is a bit concerning the frequency with which these reviews happen.
While Ohana is very busy, this should not be a problem in itself. The nightmare for a restaurant/operations manager would be unpredictability -- trying to figure out how to staff, order perishables, and prep ingredients when your nightly menu and attendance are difficult to forecast.
Ohana has the blessing of being booked far in advance, operating near the same capacity virtually every day of the year (in both busy and slow seasons), with a limited set of identical menu items that most tables will be served. So for this restaurant, they should have being busy down to a science.
I don't know why people don't feel like they can ask a server to slow down the service, but if this is a source of dissatisfaction for enough people, one needs to look at the operation to see what's actually going on.
I’m curious if breakfast has the same rushed feeling. I would hope not since it’s a character meal. Anyone have any experience there?
That’s right And food quality is for the dumpster.
BTW i have a reservation for 5 people 5pm Aug.5 that I’m selling for $25.
**this is sarcasm folks, please stop reporting this post, thank you, pumbaa!**
Sorry for your experience. We eat there twice every trip and we sort of ran into what you did on our 1st meal. My solutions was simple when they came around with the skewers of meat I used my best Marine Corps command voice and asked them to return later. I rush for no meal. We normally take an hour to ninety minutes and that's about how long we were there. The food for us thou was perfect. In particular the chicken beat out the steak on our favorite meat during dinner. I tell others just because they bring out the skewers, take your time and eat at your own pace. My 17 year old loves those noodles more than anything and I usually tell them to bring her a 2nd plate of just those before we hit the meat.
It's fascinating.
The complaints about service are either they are moving in reverse or going at lightspeed.
The servers can't win.
They also cannot read. your. mind.
Being passive-aggressive gets me nowhere but frustrated which is why politely asking for what I want makes for a happy vacation.
That doesn't change my opinion.I am not blaming the servers. This ongoing concern is NOT a server issue, it is a management issue. If a guest as no idea if their meal is going to be a 2 hour ordeal or a 45 minute fast pass, there is a problem.