well its down for us too I was just going to cancel a christmas eve illuminations dessert party as I reserved it thinking it was a good idea now there are no seats I am seeing and sounds overpriced its not like we'd get christmas themed desserts and fancy stuff it looks pretty neanderthal. This is the third trip this year and I keep hoping things will improve with this system. Not long ago it was fun to go to Disney before this magic band crap.I could adjust to the magic band if it ever worked consistently I cant believe I have spent this kind of money and keep doing it for the kind of return in service and quality I cant believe others are continuing to do it too now I know I am hard headed and take awhile to figure it out cause I am addicted to Disney but its about over for me so I cant imagine an average Joe or Jane dealing with this for much more.