WDW -Disability Access Service (DAS) - ARCHIVED THREAD; no longer vslid

[lovethattink]

They did not move them ahead at Disney. As a matter of fact very few cm's acknowledged that they were on a wish trip. We stayed with them the entire day at the MK. They chose to not use their other two days ay Disney.

At Disney, it is the Genie lanyard that shows the attraction cm that a person is on their MAW trip.

 

[SueM in MN]

I want make sure I understand the DAS card. I got the GAC for my son, and want to know exactly how it works, for his sake.

Say we go to Jungle Cruise and the wait time is 45 minutes. The CM writes on the card (current time + 45 minutes). We can go see Tiki birds, ride Aladdin's Magic Carpet and if it is now that time, we check in with the FP Cm who confirms that it is time to be used, crosses off that time and we use the FP line. If the wait is less than 15 minutes, we may/may not have to have card.

The Return Time you are given is based on the current wait time in the Stamdby Line for that attraction. If the Standby Time is 10 minutes or less, they will allow you to enter right away. If it is 15 minutes, they may allow you in right away or may give you a return time.
If it is more than 10 minutes, you will be issued a Return Time for 10 minutes less than the current wait.
So, for example, if the Standby wait time is currently 30 minutes, the CM will write down the current time, the current wait time and a Return Time for 20 minutes after the current time.
Current Time: 12:38
Current Wait: 30 minutes
Return Time: 12:58

DAS Return Times can be used any time after the Return Time, but you can't get another Return Time until you either use that time by going on the attraction or cancel the time by crossing it off. (An unused Return Time is considered 'active' and a guest can only have one active Return Time at a time).

They did not move them ahead at Disney. As a matter of fact very few cm's acknowledged that they were on a wish trip. We stayed with them the entire day at the MK. They chose to not use their other two days ay Disney.

I was responding to you mentioning that at Sea World and Universal, they never had to wait.

At Disney, it is the Genie lanyard that shows the attraction cm that a person is on their MAW trip.

There was information that they would use a special Genie lanyard for guests on Wish trips.
I have not seen one yet, so don't know if they changed their plan or the lanyards were not ready/not distributed yet.
We saw one family last week with colored MAW buttons. They had the Give Kids the World logo, the family's name and the dates of the trip. They were sitting next to us at the Indiana Jones Stunt show.

With all the buttons people have at WDW for celebrating things, those MAW buttons might blend in and not be noticed as much.

 

[lovethattink]

There was information that they would use a special Genie lanyard for guests on Wish trips.
I have not seen one yet, so don't know if they changed their plan or the lanyards were not ready/not distributed yet.
We saw one family last week with colored MAW buttons. They had the Give Kids the World logo, the family's name and the dates of the trip. They were sitting next to us at the Indiana Jones Stunt show.

With all the buttons people have at WDW for celebrating things, those MAW buttons might blend in and not be noticed as much.

I saw one a couple weeks ago. I'm not sure if it comes as a lanyard or the person placed it into a lanyard. But it looked like it came that way. I wish I would have written down what it looked like at the time, because now I'm not remembering that well. And we had spend a long time with the MAW child and her mother as they asked us many questions since this was their first trip ever. If I remember correctly, it was Genie from Aladdin and his lamp.

 

[WantToGoNow]

The Return Time you are given is based on the current wait time in the Stamdby Line for that attraction. If the Standby Time is 10 minutes or less, they will allow you to enter right away. If it is 15 minutes, they may allow you in right away or may give you a return time.
If it is more than 10 minutes, you will be issued a Return Time for 10 minutes less than the current wait.
So, for example, if the Standby wait time is currently 30 minutes, the CM will write down the current time, the current wait time and a Return Time for 20 minutes after the current time.
Current Time: 12:38
Current Wait: 30 minutes
Return Time: 12:58

DAS Return Times can be used any time after the Return Time, but you can't get another Return Time until you either use that time by going on the attraction or cancel the time by crossing it off. (An unused Return Time is considered 'active' and a guest can only have one active Return Time at a time).

I was responding to you mentioning that at Sea World and Universal, they never had to wait.

There was information that they would use a special Genie lanyard for guests on Wish trips.
I have not seen one yet, so don't know if they changed their plan or the lanyards were not ready/not distributed yet.
We saw one family last week with colored MAW buttons. They had the Give Kids the World logo, the family's name and the dates of the trip. They were sitting next to us at the Indiana Jones Stunt show.

With all the buttons people have at WDW for celebrating things, those MAW buttons might blend in and not be noticed as much.

They had a solid purple lanyard. This was the day before the DAS rolled out.

 

[NYDisneyKid]

Is this the longest running thread on this board? If not what is?

 

[bookgirl]

Is this the longest running thread on this board? If not what is?

The fall free dining is on it's fourth thread.

There is a thread on the community board that is years old. The AKL lite one I believe.

This thread is new and relatively small (probably because it actually serves a small population in relationship to the overall number of people on the Dis), however it may have a long future ahead as the system evolves over the next year or so.

 

[SueM in MN]

SueMN, I was wondering if you could put the official Disney link for guests with disabilities in the first post?

I have been told that as changes are made to the system they will be updating that page and I think it might be helpful to go to for the latest information. I tried looking through the thread, but couldn't find the link. This might be good on the DL thread too. Just a thought.

Yes - I thought I had done that, but it's not in either thread. (I need to get rid of underling as formatting).
I also need to add links to the Guidebook for Cognitive Disabilities - at the time I started the thread, the guidebook was not out yet.

I will need to wait until I can use both the computer and the iPad. Right now, I am using my DD's iPad that she has as a communication device.

 

[kaytieeldr]

Is this the longest running thread on this board? If not what is?

The Wish Trippers Unite thread is on Volume Six. While the current thread has only been active since March http://disboards.com/showthread.php?t=3084932, the original thread began in 2007. And the Wheelchair/Accessible Rooms thread is still active from 2006!

 

[ArielRae]

Just picked up DS's DAS card today at the Guest services outside of the MK. I was able to had them a paper where I had DS's needs written down so I didn't have to say it out loud. They read the paper and told me he qualified and went thru the speal on how it works. Then he came out and took DS's picture for the card. Printed out the card and We were on our way. Hope this helps those wondering about being able to hand a letter over rather then say it out loud incase the person needing the card is sensitive to that.

 

[lovethattink]

Glad things went well for you. Have a great trip!

 

[livndisney]

Is this the longest running thread on this board? If not what is?

The Disboutique thread is on part 30 and has been ongoing since 2007 I think.

 

[ksso32006]

There was information that they would use a special Genie lanyard for guests on Wish trips.
I have not seen one yet, so don't know if they changed their plan or the lanyards were not ready/not distributed yet.
We saw one family last week with colored MAW buttons. They had the Give Kids the World logo, the family's name and the dates of the trip. They were sitting next to us at the Indiana Jones Stunt show.

With all the buttons people have at WDW for celebrating things, those MAW buttons might blend in and not be noticed as much.

We went on my sons MAW trip right after the change to the new DAS card. We received a Blue Genie laminated figure that indicated he was on his MAW trip. The purple lanyard someone mentioned is actually the one from Universal, but its the only one you're given. Most CM's had never seen the laminated Genie before since we were there the first week it was being used. Most all CM's had heard about it, however some were puzzled and had to physically hold it & read it. It did allow us to go into the Fast Pass line at every attraction.

 

[SueM in MN]

We went on my sons MAW trip right after the change to the new DAS card. We received a Blue Genie laminated figure that indicated he was on his MAW trip. The purple lanyard someone mentioned is actually the one from Universal, but its the only one you're given. Most CM's had never seen the laminated Genie before since we were there the first week it was being used. Most all CM's had heard about it, however some were puzzled and had to physically hold it & read it. It did allow us to go into the Fast Pass line at every attraction.

Thanks.
I will be looking for people with those. Like I said, the only MAW group we saw had colored pins with GKTW logo, their name and dates.
Did you get one Genie figure for your group?
Because I wonder if someone else in the group had it on and I just did not see it?

 

[ksso32006]

Thanks.
I will be looking for people with those. Like I said, the only MAW group we saw had colored pins with GKTW logo, their name and dates.
Did you get one Genie figure for your group?
Because I wonder if someone else in the group had it on and I just did not see it?

The Genie is literally just a Blue Genie (from Aladdin) shaped out of a flimsy plastic material that has a spot punched on the top to clip to a lanyard (which funnily enough, they don't provide, so we used the universal one). The plastic is definitely not strong enough to withstand being clipped for 3 days, so my guess is that maybe theirs broke and was probably being help in a pocket or something. Same thing happened to ours halfway through the first day. There is no way to get a replacement if yours breaks so I had to get creative on attaching ours to the lanyard the rest of the time.
Yes, it is one figure for the group. Maybe an adult was wearing it so it didn't get broke. My son was adamant that he wear his since it was his wish!

 

[2girlsmom]

As an FYI for folks, this weekend at WDW, on wait times less than 20 minutes, we were frequently instructed to get in standby line even when showing her pass (she carries it herself and LIKES to show it). I knew she was mostly okay with 20 minute waits so didn't push the issue, but it is not what their t&c seems to say, nor what we experienced LAST weekend, (at that point, lines under 10 we were put in FP line, lines over 10 we were given a return time that was usually standby minus 10-15 minutes) and were then put in FP when we returned). We did have one line that did not move for 5+ minutes at all (spaceship earth, so you know that is unusual for it to completely stop for extended time) at which point she became restless and started picking at the chain, etc. and we ended up leaving the line so that she would not get out of control.

 

[delmar411]

As an FYI for folks, this weekend at WDW, on wait times less than 20 minutes, we were frequently instructed to get in standby line even when showing her pass (she carries it herself and LIKES to show it). I knew she was mostly okay with 20 minute waits so didn't push the issue, but it is not what their t&c seems to say, nor what we experienced LAST weekend, (at that point, lines under 10 we were put in FP line, lines over 10 we were given a return time that was usually standby minus 10-15 minutes) and were then put in FP when we returned). We did have one line that did not move for 5+ minutes at all (spaceship earth, so you know that is unusual for it to completely stop for extended time) at which point she became restless and started picking at the chain, etc. and we ended up leaving the line so that she would not get out of control.

We used the card just yesterday at the MK and never were instructed to get into the standby line. No issues at all.

 

[FrugalFashionista]

For anyone concerned about needing/getting a DAS for your Disney trip I HIGHLY recommend emailing them. I did this last week due to my son. I received a phone call today from one of their Corporate CMs in the Disabilities office. She answered all of my questions. She also gave me a direct line to her for any additional questions or if we have problems with the system while we are there!

 

[CaraMiaBelle]

For anyone concerned about needing/getting a DAS for your Disney trip I HIGHLY recommend emailing them. I did this last week due to my son. I received a phone call today from one of their Corporate CMs in the Disabilities office. She answered all of my questions. She also gave me a direct line to her for any additional questions or if we have problems with the system while we are there!

I would like to speak to someone who is knowledgeable on the subject at Disney. Which email did you use?

 

[Talking Hands]

I would like to speak to someone who is knowledgeable on the subject at Disney. Which email did you use?

See PM I sent you

 

[FrugalFashionista]

I would like to speak to someone who is knowledgeable on the subject at Disney. Which email did you use?

I used the standard Disability.Services@DisneyParks.com I stated my son's specific needs (sensory, spatial, fixed thought process, and voiding habits) and asked specifics around when and where I could get a DAS. With his fixed thought process I was very concerned about having to go to GS as soon as we got there when he would be expecting to go straight to rides. I also didn't want to waste his "good" time (mornings are much better than afternoons) waiting in line for a DAS.