This comes up every so often- this unique
medical transportation/evacuation benefit of the Amex Plat for card members and covered family members:
MEDICAL ASSISTANCEDescriptionPremium Global Assist Hotline may provide, at no cost, the following emergencyservices to covered Card Members (and additional Card Members) and their CoveredFamily Members, defined as the spouse or domestic partner and dependent childrenunder the age of 23 (or under the age of 26 if enrolled in school on a full-time basis)who are traveling on the same trip itinerary as the Card Member, when
a) Premium Global Assist Hotline was an existing benefit of the Card Account atthe beginning of the trip; and(b) the Card Member is traveling and the trip originated at the Card Member’s U.S.billing address within the prior 90 days; and(c) the Card Member is 100 miles or more from the Card Member’s AmericanExpress U.S. billing address.A HIPAA Release or authorization may be required to assist with any of the below statedservices.Please see below for eligibility requirements and restrictions.
Emergency Medical Transportation AssistanceIn the event the Card Member or another Covered Family Member becomes injured or illwhile traveling and is seeking medical treatment as a result, the Premium Global AssistHotline medical department can assess the adequacy of local facilities and the medicalneed for emergency medical transportation/evacuation.
Such emergency medicaltransportation/evacuation may be provided at no cost if the Premium Global AssistHotline medical department, after review of the medical information and in consultationwith the local medical service provider or facility, determines there is a medical need atthe time of the incident for such transport and such transport is advisable due to theinadequacy of local facilities.To be eligible for emergency medical transportation/evacuation to a more appropriatemedical facility, the coveredCard MemberorCovered Family Member identified abovemust:• be under the care of a local medical service provider or facility• authorize the Premium Global Assist Hotline to obtain medical records andrecommendations to determine the medical need and fitness for travel• complete and return all required documentation for the review of Premium GlobalAssist Hotline• not be traveling against a physician’s advice• not be traveling with a pre-existing condition*• not be traveling to seek medical treatment*A pre-existing condition is any sickness, illness, or injury that has manifested itself,become acute, or was being treated in the 60-day period immediately prior to the start ofa trip.If all above criteria are met, Premium Global Assist Hotline will provide the timing andmeans of emergency medical transportation/evacuation, including medical equipment andsupplies and medical personnel to be used in connection with these services. Theselection of the Card Member’s (or Covered Family Member’s) final destination for theemergency medical transportation/evacuation from an inadequate medical facility to anadequate medical facility will be made by the Premium Global Assist Hotline.