I just returned from a stay at Bay Lake Tower.
I had the most horrible experience at the Top of the World lounge. (We stayed at Bay Lake)
In addition to the management of the restaurant at the hotel, I slipped and fell in the wet hallway.
I took the survey but there was not enough space to describe the whole experience and someone needs to hear about it! I am not a complainer but this was beyond terrible.
I am going to write to DVC, but I am trying to find out where else to write my letter to. I obviously am not going to write to the manager of that hotel because they are the ones I am complaining about.
Does anyone know where I find out who to write to?
I had the most horrible experience at the Top of the World lounge. (We stayed at Bay Lake)
In addition to the management of the restaurant at the hotel, I slipped and fell in the wet hallway.
I took the survey but there was not enough space to describe the whole experience and someone needs to hear about it! I am not a complainer but this was beyond terrible.
I am going to write to DVC, but I am trying to find out where else to write my letter to. I obviously am not going to write to the manager of that hotel because they are the ones I am complaining about.
Does anyone know where I find out who to write to?