(Never Attend) A Timeshare Presentation
This chapter is not about Disney, but is more a warning about time shares to avoid sales presentations, so skip if you want to get back to the fun! I am curious if DVC presentations are different, I am guessing they’re much better than what we experienced.
We arrived at Silver Lake Resort just before 2pm. My mom went into the lobby to check if our room was ready while the rest of us sat in our cars. She was told it was not, but the front desk wanted us to sit through a sales pitch. I initially said no way. I know every time my parents stay at a timeshare they’re asked to sit through a presentation and typically given some kind of compensation in exchange for their time, but that is not how I wanted to spend my time on vacation.
My mom came back again and said our room wasn’t ready, but it would be by the time we got done with the sales pitch, and we only had to stay “60-90 minutes” for the pitch, so why not stay and sit through it and then we could check into our room? They were offering a $150 gift card per couple and a free week at one of their properties to each couple, so we were eventually convinced we could stick it out an hour for that kind of payment. At this point I was curious to hear the pitch and figured if we were out within 2 hours (4pm when our room was supposed to be ready), it would be fine.
I knew going in that Timeshare salespeople often stretch the truth (sorry if anyone here sells timeshares!), I just had no idea how much we were about to be lied to. They took about 30 minutes just to have us fill out paperwork and wait for a salesperson to be free. The paperwork said we had to sit through 90-120 minutes of presentation to get the payment, but I crossed that out and told the person at the desk we had just been told 60-90 minutes. This led to a negotiation that we had to be there a full 90 minutes and I eventually said, “Fine, but we’re going on 30 minutes already.”
Finally, a salesperson came to get us. The first thing he asked is how much we were bribed to be there. When we told him he laughed and said we should have asked for more! About 10 minutes into his pitch (note we were at the 45-minute mark at that point), he stated that we needed to stay
another 120 minutes at minimum to go through his full pitch before we would receive the compensation that was promised. I said nope, we were told 60-90, had agreed to 90 but we were at 45 minutes already, and the guy got very upset. It took another 30 minutes or so of arguing, the original salesperson coming out and telling us he made a mistake when he said 60 minutes (and he admitted he had said 60 minutes), and the manager telling us he wouldn’t honor it even though this guy was admitting he told us the incorrect time, but the manager eventually gave in… because I am, as my family likes to call me, persistent.
Since our room still wasn’t ready and we had already sunk over an hour into this ordeal, this became a matter of principle for me. The salesperson got very angry and was slamming his pen into the table because we wouldn’t agree to give him a full 120 minutes more, and he eventually stalked off. His manager ended up giving us the presentation instead. The pitch was intriguing, but my trust in the company was so low at this point, I didn’t believe anything they were telling us (it was too good to be true and therefore definitely not true).
We were finally released a little after 4pm, given the $150 gift cards, but the “free week” turned out to be a “discounted week” which was still better than nothing, but another lie. We were finally given our room key! That was such a relief.
The condo was very large, nice, but a little dated. This was the master bedroom:
Which had a jacuzzi tub as well:
The living room was spacious.
There was a kitchen table, which we were able to use as our desk for the week.
Our bedroom had 2 full size beds, and the couch in the living room was a pull-out, which is where the girls slept.
We also had a balcony with a little table, which was nice.
We would stay on this property again but would avoid any invitations for a timeshare sales pitch in the future.
We hung out for a little while and then Pat and I went to get gas and pick up dinner. We ended up at a place called the Flower Café. The sandwiches we got were really good and I ordered a few pastries for us to have for breakfast the next morning. I got avocado toast with egg.
While we were running errands, Homecomin’ called to see if we were going to make it to our reservation that night. I was confused because I had never made a reservation for this day. I started searching my email just to make sure, and told the person who called that I had no record of booking for this day, and we had just eaten there a few days before. They confirmed we wouldn’t be charged as a no-show, but I was glad I answered that call! I never figured out why they thought we had a reservation that night.
We ate dinner, showered, and called the front desk to ask for a hair dryer. Instead of a hair dryer, they delivered a high chair! It was a funny mix-up, and they thankfully corrected it. We set up our Magic Bands and prepped for our first park day the next day! Being in Orlando or a week before our first park day led to a lot of anticipation for the second half of our trip.