Traded into DVC via RCI: Cancellation?

[nickcapp]

I'm a dvcmember, but also an RCI member. I have exchanged into SSR for a trip beginning 4/4. At this point, I am expecting resorts to remained closed. Since it hasn't happened yet, I don't want to call DVC and burden them with a hypothetical question at this point.

Does anyone know if I would be dealing with DVC for the cancellation for the "non-member" reservation, or would I be dealing with RCI? (Either for refund or reschedule.) Not sure how this is going to work since there is a deposit and an exchange of week involved. Seems to me that DVC would be the responsible party as the reservation is with them at this point, but I'm not sure how their partnership works...

Any idea how March weeks are already being handled?

Thanks!

 

[_auroraborealis_]

You'd be dealing with RCI I believe.

 

[Chuck S]

My guess is that RCI will not refund the timeshare points or week that you deposited to you directly or to your timeshare, but would assist you in rescheduling another vacation, Disney or non-Disney, your choice.

 

[Cyberc1978]

You will be dealing with RCI directly.

RCI will fully refund your RCI Points or TPU'es.

The exchange fee wont be refunded however you will receive an exchange credit which needs to be used 3 months from the cancellation date.

You can just sign into RCI and chat with a CSR they can ensure the fully refund etc.

 

[Cyberc1978]

This is a policy change due to the corona virus.

 

[nickcapp]

Thanks. I did see their updated cancellation terms. I guess I'll wait and see if Disney cancels before I cancel myself...

3 months isn't much considering the current state of things.

 

[Cyberc1978]

Thanks. I did see their updated cancellation terms. I guess I'll wait and see if Disney cancels before I cancel myself...

3 months isn't much considering the current state of things.

Dont count on your reservation disappearing from RCI even if Disney cancels on you. If you dont do anything I could fear that you loose your option to cancel and get "refunded"

 

[nickcapp]

Appreciate the advice. I will wait until Disney cancels and then I'l talk to RCI. I'm resigned to some of the losses anyway. I'll see how it plays out.

 

[CarolynFH]

Keep checking the RCI site for updates to their cancellation policy. This is there at this moment, but it seems as if it's changed a little since the last time I looked (yesterday or day before):
Travel/Cancel Information
RCI is committed to providing you flexibility at this uncertain time. Please see adjustments to our current cancel policy as you consider how to proceed with your travel plans:
You may cancel confirmed points and weeks reservations that have a check-in date up to 30 days in advance by chatting, speaking with a vacation guide or filling out the cancel form and receive an exchange fee credit for a future reservation. The exchange fee credit will be valid for 3 months from your cancellation date to rebook a new reservation. Your travel may occur after this time, but must be within the expiration of either your deposited week or RCI Points originally used. Please note that hotel, rental car, cruise, and activities cancel policies are based on the individual provider and are not included in the RCI exchange cancel policy adjustments.
We’re committed to supporting as many of our members as quickly as possible during this unprecedented time and are experiencing very high wait times. If your reservation is within the next 30 days and you are not ready to rebook your vacation please click here to fill out a cancellation request. If you would like to cancel and rebook call 1-800-338-7777 (RCI Weeks), 1-877-968-7476 (RCI Points)- Monday-Friday 8AM-8PM and Saturday 8AM-5PM or chat with us on RCI.com If your travel is greater than 30 days away, please check RCI.com for future updates.