I have been there 3 times and it is fantastic. The staff is so nice and professional. I can't say enough great things about it. My favorite is the 80 minute signature pedicure - it is just wonderful and they even send you home with a little bottle of nail polish. You can also use the facilities there. There is a nice hot tub and 2 heated tile loungers like in the cruise ships as well as a steam room. The area is much smaller than on the cruise ships but still great. I have never had to wait for a lounge (I have never been there during a busy season). You can also relax in the lounge where there are comfy chairs, magazines, tea, yummy muffins, the nicest apples you have ever seen and wonderful ice water with cucumber and basil. I love to use the hot tub and take a little rest on the loungers. I think the spa pedicure with the Dvc discount and gratuity came to just under $100. This is the best money that I have ever spent at Disney world. I named senses "the happiest place on earth." You can also get a day pass to use the facilities. The exercise and fitness is separate and not inside the spa. You will love the spa- it is top notch.