I also just got off the phone and was told the same thing. We're going from June 22 - July 6 and have a rate of $55.75 tax included for a full hookup. We wanted preferred, but was not available. I've been calling back about once a week trying to get a preferred, but no luck so far. What is your rate? I even got a postcard last week and they wouldn't apply that rate to the campsite either!!!