schumigirl
It’s a bit of a roodie doodie word for lady parts!
- Joined
- May 15, 2007
- Messages
- 30,891
This is your thread for information on all aspects of your stay at the Hard Rock Hotel.
We have many new visitors to the site asking questions and needing help with their visit, hopefully this thread will answer any questions anyone may have. Room choice, views, restaurant choices and so much more........please ask any questions you may have.
Any comments about your stay at Hard Rock Hotel are most welcome.
ONE NIGHTS STAY WILL BE CHARGED ON BOOKING. BALANCE TO BE PAID ON DEPARTURE.
IF YOU WISH TO PAY ANYTHING OF YOUR HOTEL STAY BEFORE YOUR TRIP, PLEASE CONTACT HOTEL DIRECTLY.
Hard Rock Hotel 5800 Universal Blvd.
Orlando, FL 32819
Reservations: 1-888-273-1311
Phone: 407-503-ROCK (2000)
Fax: 407-503-ROLL (2010)
THE CHARGE FOR AN EXTRA ADULT PER ROOM IS $45 PER NIGHT. THIS EXTRA CHARGE IS FOR AGED 18 AND OVER.
CHECK IN AND CANCELLATION POLICY
Age Requirements
Guests must be 21 years of age to book a hotel room and provide proper identification upon check-in. There must be at least one person in the reserved room who is 21 years of age or older.
Check in/Check Out
Check-in at 4:00 PM
Check-out at 11:00 AM
Your Universal Express℠ Unlimited ride access (restrictions apply)** is valid from the time issued by the front desk until the Universal Orlando theme parks close, the day of your departure. Pre-registering is allowed at Loews Portofino Bay Hotel, Hard Rock Hotel, and Loews Royal Pacific Resort at Universal Orlando Resort the morning of your arrival date; you will be issued your Universal Express℠ Unlimited pass to use in the theme parks all day for Universal Express access, if needed.
There are 3 check out options: By Television, Express Check-out or Traditional Check out available at the Front Desk
Modification Policy
Modifications to existing reservations are subject to availability at time of change.
Deposit Requirements
Equal to one night's room rate plus tax.
The credit card will be charged within 5 business days of the booking date.
Arrivals within 5 days of booking will have their credit card charged upon hotel check-in; full cancellation policies apply.
Acceptable forms of payment
The following major credit cards may be accepted for deposits:
For reservation deposits, cash and traveler's checks are not accepted.
Discover/NOVUS
American Express
Visa
MasterCard
Diners Club
Japanese Credit Bureau (JCB)
Carte Blanche
Once a guest arrives at Universal Orlando, all of the above forms of payment, plus cash and traveler's checks, will be accepted for additional hotel charges.
Hotel Taxes
Universal Orlando on-site hotels will include applicable taxes to be collected each night of a guest’s stay. These taxes are included as a percentage of the room charge.
Florida State Sales Tax 6.5%
Orange County Occupancy Tax 6%
12.5% Total Tax
Cancellation Policy
Days Prior to Stay:
6 days or more
0- 5 days prior
Penalties:
Full refund
charged one night's room rate plus tax
PLEASE NOTE: Deposits are forfeited if guest checks out of the hotel prior to the check-out date.
PARKING CHARGES
Overnight Guest Parking
Self parking: $36* plus tax per night, per vehicle
Valet: $45* plus tax per night, per vehicle
Day Guest Parking
Self parking: $53*
0-5 minutes: Complimentary
5 minutes – 30 minutes: $10* plus tax, per vehicle
30 minutes or more: $50* plus tax per day, per vehicle
Valet: $56* plus tax, per vehicle
*Rates are subject to change without notice.
ONSITE CAR RENTAL:
Avis car rental is onsite at the hotel
Hard Rock Hotel guests enjoy Free Universal ExpressSM Unlimited ride access^ so you can SKIP THE REGULAR THEME PARK LINES in both parks—a value of up to $89 per person, per day^^ (valid theme park admission required).
TRANSPORTATION SERVICES OFFERED
On-Site Transportation Complimentary resort wide transportation includes Water Taxis at our Premier or Preferred hotels, and Shuttle Buses at all Universal Orlando Resort on-site hotels.
Waterways connect the Universal Orlando resort hotels to Universal Studios®, Universal CityWalk® and Islands of Adventure from our Premier or Preferred hotels. Each hotel is also within walking distance to Universal Studios, Universal's Islands of Adventure and CityWalk. SeaWorld® & Wet 'n Wild® water park Transportation*
Scheduled transportation to SeaWorld®, Wet 'n Wild® water park and Aquatica™ is provided via Super Star Shuttle with departures based on regular operating hours* (does not run continuously). Boarding passes for the Super Star Shuttle required and available at the Attraction Ticket Center located in the hotel lobby, one day in advance and up to 30 minutes prior to departure.
*Not valid for Special Events or Groups. Airport Transportation
An airport shuttle service is available for hotel guests arriving into Orlando International Airport through Destination MCO. Visit the concierge desk for details. Fees apply.
Departure Point from Airport: Ground transportation area on lower level of airport.
Departure Point from Hotels: Porte Cochere of each hotel
ONE QUESTION OFTEN ASKED.......DO WE GET UNLIMITED EXPRESS PASS HERE....
The answer is yes you do. It is valid from when you check in until park closing on your check out day.
Although check in is officially 4pm, you can check in as early as 6am. Your room may not be ready but if it isn't you can leave any bags you have securely with Bell Services located adjacent to check in.
When you check in you will be given room keys matching the amount of guests registered on your reservation. This is your EP. You use the room key that has your name and length of stay stamped on your key to enter the EP lines. It will be scanned either at the beginning or further into the line depending on the ride.
The EP queue is a separate to queue to the regular one and waits are usually much less than normal queue. You will need to show this to TM on entering the queue.
You will need your room key if you are planning to take advantage of Early Entry offered to onsite resort guests. EE is one hour before regular guests are allowed in.
**EP is a perk of staying at one of the qualifying hotels. Where you buy your park tickets has nothing to do with this and doesn't affect EP in any way**
There is a Will Call area where you can pick up pre ordered tickets or purchase any tickets you may need.
ONSITE RESTAURANTS
THE PALM
Resort or Business casual attire is recommended. However, smart-casual attire is completely acceptable. No beachwear in the restaurant and no sleeveless shirts for gentlemen.
Validation for complimentary Self or Valet parking is available for guests not staying in the hotel.
https://www.thepalm.com/location/the-palm-orlando/#menus
THE KITCHEN
https://the-kitchen.constantcontactsites.com/
VELVET BAR
https://velvet-bar.constantcontactsites.com/
Open daily at 5:00 pm.
EMACK & BOLIO`S MARKETPLACE/STARBUCKS
Visit in the morning to kick start your day with breakfast options that include sandwiches, fresh made pastries and cold pressed juices. Need an afternoon or evening pick me up? The marketplace proudly serves Starbucks® coffee and custom coffee drinks. There’s also Boars Head sandwiches, pizzas, salads, snacks, candies, and a variety of soft drinks and juices. Want a ready togo cocktail, beer or wine? There are plenty of options to choose from.
Emack & Bolio’s award-winning ice cream is made from only the finest ingredients. You’re going to want to try all the creative flavors, especially in a handcrafted sundae or candy cone."
BEACH CLUB
https://beachclub.constantcontactsites.com/
CABANAS
Cabanas for daily rental come completely equipped with a ceiling fan, HD plasma TV, refrigerator with 6 sodas and 2 waters, wireless internet
All cabanas have a server assigned to you to meet your needs
Phones are in the cabana so you can order direct to the Beach Club for food/beverage if you don't want to wait for your server.
$50 food/beverage credit when you rent the cabana
There are 14 cabanas around the pool area.
Choices are standard cabana or beach side cabana.
Beach side has more sun and larger than the standard ones
Cabanas were redesigned and no longer have the themed ones.
(yellow submarine, etc)
All cabanas have the same style and set up.
Cabana rentals cover from 9:00 am to pool closing times
Reserve a cabana by calling the HRH fitness center.
407 503 2236
24 HOUR ROOM SERVICE
https://rsm-hrho.constantcontactsites.com/
ACCOMMODATIONS
Enjoy stylish furnishings and rock n' roll artwork in each room
Standard Rooms, Views of the Garden, Pool or Deluxe rooms
Guest Rooms from 375 sq. ft.
Entertainment Center with 32-inch flat panel TV
https://www.universalorlando.com/web/en/us/places-to-stay/hard-rock-hotel#Rooms& Suites
CLUB LEVEL ROOM DETAILS
Upgrade to Club Level and enjoy additional privileges including:
Rock Royalty Lounge Access
Continental Breakfast
Evening Hors d'oeuvres
CLUB LEVEL
Rock Royalty Lounge, our 3,500 square foot lounge located on the seventh floor
Personal concierge services to help with all your vacation needs
Complimentary use of computer with internet access and printer
Library of rock 'n' roll magazines
Complimentary coffee, assorted teas, and soft drinks throughout the day
Continental breakfast served each morning (7:00am - 10:00am)
Hot and cold hors d'oeuvres and complimentary beer and wine (5:00pm - 7:00pm)
"Evening Sweets" each night (8:00pm - 9:00pm)
2 Television viewing areas with large screen televisions
Lounge open daily 7:00am - 10:00pm
LUXURY SUITE DETAILS
Kids Suites with a separate kids room with 2 twin beds
650 sq. ft. King Suites offer extra living space for the whole entourage
Hospitality Suites with dining room table, oversized wet bar, office area & more
Indulgent Graceland Suite with baby grand piano, fireplace & 65" TV
See Luxury Suite Details
MAXIMUM OCCUPANCY PER GUEST ROOM
King Rooms - up to 3 guests* (rollaway rental needed for 3rd person)
Two Queen Rooms - up to 5 guests* (rollaway rental needed for 5th person)
* Maximum occupancies may require a rollaway at $35 plus tax per day. Only one rollaway is allowed per room. King Rooms have bedding for 2, requires rollaway for 3. Double Queen have bedding for 4, requires rollaway for 5. Available on a first come first serve basis. Additional charges apply for more than 2 adults guests per room.
POOL AREA AND RECREATION
The center piece of the Hard Rock Hotel is the 12,000 square foot pool.
FITNESS CENTRE
The body rock® fitness center features the latest in cardio fitness and circuit training equipment with steam and sauna rooms, and locker facilities.
HOTEL ACTIVITIES
Catch a round of golf or get a massage in between visits to the theme parks. You'll never run out of fun things to do that are uniquely Hard Rock, including our new Fender® guitar amenity, where you can check-out a world-class guitar and jam out during your stay.
VELVET SESSIONS AND VELVET UNPLUGGED
The award winning "Velvet Sessions" is a rock & roll cocktail party held in the hotel's Velvet Bar and Lobby Lounge. Each "Session" showcases a different type of beverage theme for members to sip, shoot or guzzle along with fabulous and great live music from the nation's best rock bands.
Velvet Unplugged is a laid back acoustic show in the heart of the hotel. You can reserve a table for two or four or come and hang we have plenty of standing room.
HOTEL SERVICES
ATM Machines
Hard Rock Hotel: located adjacent to the main lobby near the ballroom
Cribs & Rollaways
Cribs are complimentary. Rollaways are available through Star Service Hotline. The fee for rollaway is $35 per day, plus 12.5% sales tax. Available on a first come, first served basis. Only one rollaway is allowed per room.
Microwaves
The fee for a Microwave is $15 per day, plus 12.5% sales tax. Available on a first come, first served basis. Only one Microwave is allowed per room and are available through Star Service Hotline.
Currency Exchange & Check cashing
Services available at the front desk of each hotel.
Laundry, Dry Cleaning and Special Services
Our hotels provide a timely and efficient service based on the guest’s needs. Services include laundry, dry cleaning, quick pressing, and shoe shine service. If necessary, Express or Same Day Service can be requested. Hours of Operation: Available 9:00 AM to 6:00 PM; 7 days a week
THERE ARE SELF SERVICE LAUNDRY ROOMS WITH WASHERS AND DRYERS FOR YOUR CONVENIENCE AT THIS HOTEL.
Star Service
Call Star Service to request anything to make your stay more comfortable. Whether it's a special amenity or a tooth brush, just pick up the phone in your guest room to make a request.
Wireless Internet
Enjoy complimentary* wireless internet access in each guest room and most common areas of the hotel or upgrade to Premium Plus^ wireless internet access for optimal entertainment and business needs.
LOEWS LOVES PETS
Special treatment for your furry friends begins at check-in. You'll receive a pet bowl and tag, welcome treat, local dog-walking routes and area pet services such as vets, pet shops, groomers and more.
Pets are permitted for a $100††† fee in a pet-friendly room category (if you book a non-pet room, you’ll be re-assigned one upon arrival) with no more than two pets in any one guest room. Please make arrangements with housekeeping for daily room cleaning during your stay. Dogs may be walked in designated places, and are not allowed at pool, lounge or restaurant areas. Should your pet’s behavior result in guest complaints, you may be asked to board your pet in an outside shelter. You must bring proof of your pet’s up-to-date vaccinations, as well as current records from a licensed veterinarian. Pet-friendly rooms include:
Garden View Guest Rooms
Please note that Club level rooms do not participate in this program. For the complete Loews Loves Pets Policy, click here.
We have many new visitors to the site asking questions and needing help with their visit, hopefully this thread will answer any questions anyone may have. Room choice, views, restaurant choices and so much more........please ask any questions you may have.
Any comments about your stay at Hard Rock Hotel are most welcome.
ONE NIGHTS STAY WILL BE CHARGED ON BOOKING. BALANCE TO BE PAID ON DEPARTURE.
IF YOU WISH TO PAY ANYTHING OF YOUR HOTEL STAY BEFORE YOUR TRIP, PLEASE CONTACT HOTEL DIRECTLY.
Hard Rock Hotel 5800 Universal Blvd.
Orlando, FL 32819
Reservations: 1-888-273-1311
Phone: 407-503-ROCK (2000)
Fax: 407-503-ROLL (2010)
THE CHARGE FOR AN EXTRA ADULT PER ROOM IS $45 PER NIGHT. THIS EXTRA CHARGE IS FOR AGED 18 AND OVER.
CHECK IN AND CANCELLATION POLICY
Age Requirements
Guests must be 21 years of age to book a hotel room and provide proper identification upon check-in. There must be at least one person in the reserved room who is 21 years of age or older.
Check in/Check Out
Check-in at 4:00 PM
Check-out at 11:00 AM
Your Universal Express℠ Unlimited ride access (restrictions apply)** is valid from the time issued by the front desk until the Universal Orlando theme parks close, the day of your departure. Pre-registering is allowed at Loews Portofino Bay Hotel, Hard Rock Hotel, and Loews Royal Pacific Resort at Universal Orlando Resort the morning of your arrival date; you will be issued your Universal Express℠ Unlimited pass to use in the theme parks all day for Universal Express access, if needed.
There are 3 check out options: By Television, Express Check-out or Traditional Check out available at the Front Desk
Modification Policy
Modifications to existing reservations are subject to availability at time of change.
Deposit Requirements
Equal to one night's room rate plus tax.
The credit card will be charged within 5 business days of the booking date.
Arrivals within 5 days of booking will have their credit card charged upon hotel check-in; full cancellation policies apply.
Acceptable forms of payment
The following major credit cards may be accepted for deposits:
For reservation deposits, cash and traveler's checks are not accepted.
Discover/NOVUS
American Express
Visa
MasterCard
Diners Club
Japanese Credit Bureau (JCB)
Carte Blanche
Once a guest arrives at Universal Orlando, all of the above forms of payment, plus cash and traveler's checks, will be accepted for additional hotel charges.
Hotel Taxes
Universal Orlando on-site hotels will include applicable taxes to be collected each night of a guest’s stay. These taxes are included as a percentage of the room charge.
Florida State Sales Tax 6.5%
Orange County Occupancy Tax 6%
12.5% Total Tax
Cancellation Policy
Days Prior to Stay:
6 days or more
0- 5 days prior
Penalties:
Full refund
charged one night's room rate plus tax
PLEASE NOTE: Deposits are forfeited if guest checks out of the hotel prior to the check-out date.
PARKING CHARGES
Overnight Guest Parking
Self parking: $36* plus tax per night, per vehicle
Valet: $45* plus tax per night, per vehicle
Day Guest Parking
Self parking: $53*
0-5 minutes: Complimentary
5 minutes – 30 minutes: $10* plus tax, per vehicle
30 minutes or more: $50* plus tax per day, per vehicle
Valet: $56* plus tax, per vehicle
*Rates are subject to change without notice.
ONSITE CAR RENTAL:
Avis car rental is onsite at the hotel
Hard Rock Hotel guests enjoy Free Universal ExpressSM Unlimited ride access^ so you can SKIP THE REGULAR THEME PARK LINES in both parks—a value of up to $89 per person, per day^^ (valid theme park admission required).
TRANSPORTATION SERVICES OFFERED
On-Site Transportation Complimentary resort wide transportation includes Water Taxis at our Premier or Preferred hotels, and Shuttle Buses at all Universal Orlando Resort on-site hotels.
Waterways connect the Universal Orlando resort hotels to Universal Studios®, Universal CityWalk® and Islands of Adventure from our Premier or Preferred hotels. Each hotel is also within walking distance to Universal Studios, Universal's Islands of Adventure and CityWalk. SeaWorld® & Wet 'n Wild® water park Transportation*
Scheduled transportation to SeaWorld®, Wet 'n Wild® water park and Aquatica™ is provided via Super Star Shuttle with departures based on regular operating hours* (does not run continuously). Boarding passes for the Super Star Shuttle required and available at the Attraction Ticket Center located in the hotel lobby, one day in advance and up to 30 minutes prior to departure.
*Not valid for Special Events or Groups. Airport Transportation
An airport shuttle service is available for hotel guests arriving into Orlando International Airport through Destination MCO. Visit the concierge desk for details. Fees apply.
Departure Point from Airport: Ground transportation area on lower level of airport.
Departure Point from Hotels: Porte Cochere of each hotel
ONE QUESTION OFTEN ASKED.......DO WE GET UNLIMITED EXPRESS PASS HERE....
The answer is yes you do. It is valid from when you check in until park closing on your check out day.
Although check in is officially 4pm, you can check in as early as 6am. Your room may not be ready but if it isn't you can leave any bags you have securely with Bell Services located adjacent to check in.
When you check in you will be given room keys matching the amount of guests registered on your reservation. This is your EP. You use the room key that has your name and length of stay stamped on your key to enter the EP lines. It will be scanned either at the beginning or further into the line depending on the ride.
The EP queue is a separate to queue to the regular one and waits are usually much less than normal queue. You will need to show this to TM on entering the queue.
You will need your room key if you are planning to take advantage of Early Entry offered to onsite resort guests. EE is one hour before regular guests are allowed in.
**EP is a perk of staying at one of the qualifying hotels. Where you buy your park tickets has nothing to do with this and doesn't affect EP in any way**
There is a Will Call area where you can pick up pre ordered tickets or purchase any tickets you may need.
ONSITE RESTAURANTS
THE PALM
Resort or Business casual attire is recommended. However, smart-casual attire is completely acceptable. No beachwear in the restaurant and no sleeveless shirts for gentlemen.
Validation for complimentary Self or Valet parking is available for guests not staying in the hotel.
https://www.thepalm.com/location/the-palm-orlando/#menus
THE KITCHEN
https://the-kitchen.constantcontactsites.com/
VELVET BAR
https://velvet-bar.constantcontactsites.com/
Open daily at 5:00 pm.
EMACK & BOLIO`S MARKETPLACE/STARBUCKS
Visit in the morning to kick start your day with breakfast options that include sandwiches, fresh made pastries and cold pressed juices. Need an afternoon or evening pick me up? The marketplace proudly serves Starbucks® coffee and custom coffee drinks. There’s also Boars Head sandwiches, pizzas, salads, snacks, candies, and a variety of soft drinks and juices. Want a ready togo cocktail, beer or wine? There are plenty of options to choose from.
Emack & Bolio’s award-winning ice cream is made from only the finest ingredients. You’re going to want to try all the creative flavors, especially in a handcrafted sundae or candy cone."
BEACH CLUB
https://beachclub.constantcontactsites.com/
CABANAS
Cabanas for daily rental come completely equipped with a ceiling fan, HD plasma TV, refrigerator with 6 sodas and 2 waters, wireless internet
All cabanas have a server assigned to you to meet your needs
Phones are in the cabana so you can order direct to the Beach Club for food/beverage if you don't want to wait for your server.
$50 food/beverage credit when you rent the cabana
There are 14 cabanas around the pool area.
Choices are standard cabana or beach side cabana.
Beach side has more sun and larger than the standard ones
Cabanas were redesigned and no longer have the themed ones.
(yellow submarine, etc)
All cabanas have the same style and set up.
Cabana rentals cover from 9:00 am to pool closing times
Reserve a cabana by calling the HRH fitness center.
407 503 2236
24 HOUR ROOM SERVICE
https://rsm-hrho.constantcontactsites.com/
ACCOMMODATIONS
Enjoy stylish furnishings and rock n' roll artwork in each room
Standard Rooms, Views of the Garden, Pool or Deluxe rooms
Guest Rooms from 375 sq. ft.
Entertainment Center with 32-inch flat panel TV
https://www.universalorlando.com/web/en/us/places-to-stay/hard-rock-hotel#Rooms& Suites
CLUB LEVEL ROOM DETAILS
Upgrade to Club Level and enjoy additional privileges including:
Rock Royalty Lounge Access
Continental Breakfast
Evening Hors d'oeuvres
CLUB LEVEL
Rock Royalty Lounge, our 3,500 square foot lounge located on the seventh floor
Personal concierge services to help with all your vacation needs
Complimentary use of computer with internet access and printer
Library of rock 'n' roll magazines
Complimentary coffee, assorted teas, and soft drinks throughout the day
Continental breakfast served each morning (7:00am - 10:00am)
Hot and cold hors d'oeuvres and complimentary beer and wine (5:00pm - 7:00pm)
"Evening Sweets" each night (8:00pm - 9:00pm)
2 Television viewing areas with large screen televisions
Lounge open daily 7:00am - 10:00pm
LUXURY SUITE DETAILS
Kids Suites with a separate kids room with 2 twin beds
650 sq. ft. King Suites offer extra living space for the whole entourage
Hospitality Suites with dining room table, oversized wet bar, office area & more
Indulgent Graceland Suite with baby grand piano, fireplace & 65" TV
See Luxury Suite Details
MAXIMUM OCCUPANCY PER GUEST ROOM
King Rooms - up to 3 guests* (rollaway rental needed for 3rd person)
Two Queen Rooms - up to 5 guests* (rollaway rental needed for 5th person)
* Maximum occupancies may require a rollaway at $35 plus tax per day. Only one rollaway is allowed per room. King Rooms have bedding for 2, requires rollaway for 3. Double Queen have bedding for 4, requires rollaway for 5. Available on a first come first serve basis. Additional charges apply for more than 2 adults guests per room.
POOL AREA AND RECREATION
The center piece of the Hard Rock Hotel is the 12,000 square foot pool.
FITNESS CENTRE
The body rock® fitness center features the latest in cardio fitness and circuit training equipment with steam and sauna rooms, and locker facilities.
HOTEL ACTIVITIES
Catch a round of golf or get a massage in between visits to the theme parks. You'll never run out of fun things to do that are uniquely Hard Rock, including our new Fender® guitar amenity, where you can check-out a world-class guitar and jam out during your stay.
VELVET SESSIONS AND VELVET UNPLUGGED
The award winning "Velvet Sessions" is a rock & roll cocktail party held in the hotel's Velvet Bar and Lobby Lounge. Each "Session" showcases a different type of beverage theme for members to sip, shoot or guzzle along with fabulous and great live music from the nation's best rock bands.
Velvet Unplugged is a laid back acoustic show in the heart of the hotel. You can reserve a table for two or four or come and hang we have plenty of standing room.
HOTEL SERVICES
ATM Machines
Hard Rock Hotel: located adjacent to the main lobby near the ballroom
Cribs & Rollaways
Cribs are complimentary. Rollaways are available through Star Service Hotline. The fee for rollaway is $35 per day, plus 12.5% sales tax. Available on a first come, first served basis. Only one rollaway is allowed per room.
Microwaves
The fee for a Microwave is $15 per day, plus 12.5% sales tax. Available on a first come, first served basis. Only one Microwave is allowed per room and are available through Star Service Hotline.
Currency Exchange & Check cashing
Services available at the front desk of each hotel.
Laundry, Dry Cleaning and Special Services
Our hotels provide a timely and efficient service based on the guest’s needs. Services include laundry, dry cleaning, quick pressing, and shoe shine service. If necessary, Express or Same Day Service can be requested. Hours of Operation: Available 9:00 AM to 6:00 PM; 7 days a week
THERE ARE SELF SERVICE LAUNDRY ROOMS WITH WASHERS AND DRYERS FOR YOUR CONVENIENCE AT THIS HOTEL.
Star Service
Call Star Service to request anything to make your stay more comfortable. Whether it's a special amenity or a tooth brush, just pick up the phone in your guest room to make a request.
Wireless Internet
Enjoy complimentary* wireless internet access in each guest room and most common areas of the hotel or upgrade to Premium Plus^ wireless internet access for optimal entertainment and business needs.
LOEWS LOVES PETS
Special treatment for your furry friends begins at check-in. You'll receive a pet bowl and tag, welcome treat, local dog-walking routes and area pet services such as vets, pet shops, groomers and more.
Pets are permitted for a $100††† fee in a pet-friendly room category (if you book a non-pet room, you’ll be re-assigned one upon arrival) with no more than two pets in any one guest room. Please make arrangements with housekeeping for daily room cleaning during your stay. Dogs may be walked in designated places, and are not allowed at pool, lounge or restaurant areas. Should your pet’s behavior result in guest complaints, you may be asked to board your pet in an outside shelter. You must bring proof of your pet’s up-to-date vaccinations, as well as current records from a licensed veterinarian. Pet-friendly rooms include:
Garden View Guest Rooms
Please note that Club level rooms do not participate in this program. For the complete Loews Loves Pets Policy, click here.
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