I hate shopping at Kohls and have basically stopped going there because I always wind up irritated. DS was in desperate need of a few things for school and he is SUCH a pain to shop with (15yo). Got up Sunday morning, checked my email and drove 25 miles to Kohls to hit the last day of tax free shopping weekend. Spent $140 on him. Nothing was a great bargain, but anything to get it over with. Got home and had an email from Kohls with a 20% off coupon that was supposed to have been good all weekend starting Friday.
So do I drive 25 miles back to get a refund or wait until MOnday and lose approx 10% because the sales tax would ring up? Fortunately, my daughter who was visiting announced she was going to town for dinner and I begged her to make the trip for me. She was reluctant, but it was relatively painless. The first person tried to give her store credit even though she had all the receipts, but the second person called over just refunded it all and rerang it.
All the more reason I'll avoid Kohls in the future. Had it not been such a pain shopping with the kid, I would have just returned it all Monday and shopped elsewhere.
Sheila