We are heading to disney in December. I was able to lock in to a great rate at Dollar. We usually rent from Alamo but they are super high right now. Since I am not familiar with Dollar I did some research and some of the reviews were not pretty, especially the toll pass option. Therefore I am very nervous. Any feedback would be greatly appreciated.
Thank you!
If you look up reviews for any of the big players, you are going to find mixed reviews (even for your fave Alamo).
Dollar/Thrifty are on par with the other big agencies like Alamo/National/Enterpise, Budget/Avis, Hertz etc
Whichever company you choose to rent with be sure to sign up for their free loyalty program to expedite the rental process, Dollar's is called Dollar Express.
Dollar/Thrifty has what I consider to be the most expensive tolling option at $10.49/day and charged for everyday of your rental (but includes toll costs).
If you are staying in the Orlando area, you could opt out of this and just pay tolls at the tollbooths.
Be careful though...should you miss a toll both and incur a single toll, you will be charged the toll plus a $9.99 admin fee (for each and every toll that you miss).
***we used Dollar once for a one-way rental MCO to MIA and opted into the toll program. It actually saved us some money since we took the Turnpike from Orlando all the way to Miami which would have cost almost $15 in tolls for the trip between the 2 airports. But otherwise you would really have to be racking up lots of tolls every single day of your rental to make this option worthwhile. It's a very expensive "convenience" charge
IMHO, Alamo/National/Enterprise has the most fair tolling program at $3.95/day plus tolls but only for the actual days that you incur any tolls.
***If you are planning to go further south to the Miami area, tolls are all electronic with no option to pay at tollbooths. In a case like this, then using the rental company's toll program OR purchasing your own Sunpass Transponder would be the way to go