jessicalynn88
Mouseketeer
- Joined
- Mar 30, 2014
I think the answer will be no but just looking to hear some opinions. So we've been trying to book a trip from the 17th to the 26th of December 2021. I had an earlier December trip (12/4-12/11) booked that we were going to cancel if we got the Christmas days. Yesterday, I actually got the 17th to the 24th by being on right at 8, but when I went to go cancel the earlier trip to get the points the computer glitched out and I lost the room. Today I got the 18th to the 25th but I was trying to open a second session to cancel the earlier trip and get the points but I kept getting a 504 Gateway Timeout. I eventually had to borrow from 2022 to book the room because I didn't want to lose it. I have now cancelled the earlier trip. Will member services help me fix the points? I'm guessing the answer is no but I figured I'd ask since I can't call yet. I did take a screenshot with the date and time and the timeout error. Also, I thought I could book 10 days but past the 25th wasn't available? Do I just wait until next week to add the additional day? Or can member services do that too.