AP holders and Epic Universe

[Charade67]

Anyone who had problems purchasing the 1 day tickets ever get a resolution? My app keeps telling me to continue setting up my account, but it is already completely set up. I am currently at IOA and guest services can’t figure out the problem either.

 

[tony67]

Anyone who had problems purchasing the 1 day tickets ever get a resolution? My app keeps telling me to continue setting up my account, but it is already completely set up. I am currently at IOA and guest services can’t figure out the problem either.

No - they finally admitted there was an issue. They were sending it to IT - but its still not working.
They sent it to IT on 11/4 and its still broken.

I am hoping Ill be able to get a single day ticket for opening if they go on sale to the general public or to Universal Credit Card holders.

I don't have high hopes for that.

You may be able to call in if you are looking for tickets later in the year.

 

[Charade67]

No - they finally admitted there was an issue. They were sending it to IT - but its still not working.
They sent it to IT on 11/4 and its still broken.

Not the news I was hoping for. I am wondering if it has to do with me once having an account with a different email address. I am going to try calling tomorrow before I go back into one of the parks.

 

[starlionblue]

Moderators: could we please have a new chat section exclusively for Epic Universal?

 

[fatmanatee]

Moderators: could we please have a new chat section exclusively for Epic Universal?

I don’t know if that’s really needed, it’s not like we have separate sections for each of the WDW parks and this section isn't that busy to begin with.

 

[MMitchell29]

Not the news I was hoping for. I am wondering if it has to do with me once having an account with a different email address. I am going to try calling tomorrow before I go back into one of the parks.

Did you ever get anything resolved because I am still experiencing the same thing.

 

[Charade67]

Did you ever get anything resolved because I am still experiencing the same thing.

Nope. I’ve talked to people both on the phone and in person and no one has been able to figure out what the problem is. I just hope I don’t run into the same problem if they offer tickets to a soft opening for AP holders.