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Hmm do you think the conversion to Captain’s Villas at Disney’s Yacht Club Resort DVC will open before of after the Cake Bake Shop opens at the BoardWalk? :chat: :offtopic: Dave

@elvispursley housekeeping can't but they will try to open the door until the security latch prevents them but by then the have already interrupted anyone sleeping, showering, or engaged in other personal tasks. Many Guests don't use the security latch if other members of their party are out of...

The old FassPass system is gone and will not return. Genie+ is just a shell of what Disney was planning due to the Pandemic. There are rumors of improvements to Genie+ (free version) and (paid versions) coming in January 2025 for on-site guests but nothing formally announced at this time. They...

@Ninja Mom You don't have the option for daily housekeeping (mousekeeping) at Pop. Dave

No Kona Island is not a refill station. Dave

Yes. They don't do room checks before 11 AM and no they don't do evening checks. Room Checks are only if you decline mousekeeping or have your Room Occupied sign on the door all day. Dave

Sorry but you only talked to a Call Center rep and not the real BW Front desk. To address this issue you should walk down to the Front desk and ask to speak to the "On duty" manager. Dave

That is the Roof access stairway where they raise the Flag. The roof used to be included in a guided tour of the WL. It is no longer available for guests. Ask an Old Faithful Lounge CM to see if they have an details. Dave

Yes anyone in your Friends & Family list that are over 18 can see your resort reservation balances if they look deep enough (knowledge of MDE) and are on your reservations. It's not on the main screen. You can manage this feature. To change the setting for someone to only view the plans you...

This would be true at all Deluxe s located near a Park if you arrive without an ADR in the morning. Too many off site guests trying to avoid paying for parking. Dave

Even in DVC you can expect a daily security check. The daily security check has nothing to do with the mousekeeping schedule. Dave

It's not very crowded as the Old Faithful Club has more seating space then before the South wing of the main building was lost in the DVC conversion to CCV. The only customers that know about the add-on option are repeat customers or guests that have heard about here on DIS. Note: it is only...

Very little chance of getting a points rental at 11 months. BWV owners get first chance at 11 months and the first to go are the Standard views. Are you planning for 2025 since you indicated 11 months? Your best bet would be at 7 months. Pool and Garden view rooms have the most units so budget...

Only you can decide on if GF is worth an additional $2,500. The WL has a great pool for you mix of children's ages. There is a Splash pad right at the pool and a slide that all should be kept busy but easy to watch multiple ages in the pool. It is also very compact compared to the GF, BC or YC...

Correct. The mousekeeping direct button function from the resort room was the last to be moved to the Call Center. It freed up resort resources within the mousekeeping team. Dave

Yes all Disney resorts. Yes even water / sodas. They just need to be in unopened cases or bagged for transfer. Note: it takes multiple hours for the luggage transfer process but your items should be available at your next resort by 4-5 PM. Dave

Sorry but your impression is incorrect. Disney will move luggage between resorts however they will no longer move "Cold" items as they can't guarantee "Cold" items will remain cold. ETA: fix spelling... Dave

Yes we have asked at the Front desk at the Swan and an upgrade was offered to a balcony room for $20 or $50 per night depending on what type of room we had originally booked. In your case you should book a balcony room on points or live with a basic room (Traditional). Between Mothers day until...

The Front desk CM that handled this billing error appears to have no clue. At least the error was in favor of the customer (you)! No clue how the figured out a $105 credit. Dave

They were wrong. It should be just as you thought $35 per night + taxes for the extra adult for the 2 nights. Since this is a unique offer the Front often makes mistakes like this or just telling you that the upgrade to CL is not available. This a unique add-on and not an upgrade to CL it...