We’re spending one night at AKL right now. Booked standard view. At check-in, the CM told us we had actually been given a pool view room, but it wasn’t ready yet and she wanted to see if she could get us an even better view in a room that was ready. She showed us photos of the view from two rooms on her computer and pointed out their locations on the map and let us pick. I have never had a CM be so kind to us while checking in! We are on the Kudu Trail with a great view of the savanna and animals.
Also just had an excellent lunch at Sanaa — our first time there. I requested a window table and was told there was a very long wait for one, so I said don’t worry about it, we’ll take whatever you have ready.
A few minutes later we were seated ... At a window table!